Hello, @ddocherty1.
Can you please provide me with additional information about the issue you're currently experiencing? If it's possible, would you be able to share a screenshot of the error message you're seeing where you received it specifically? Please make sure to conceal any sensitive information like your bank account details. It would greatly assist me in understanding the problem and resolving it as quickly as possible.
I look forward to hearing from you.
Stay safe and have a wonderful day!