QB Mac 19 Export to QBO Grayed Out

Thank you for considering QuickBooks Online (QBO), @Yontsey.

I'm here to help you perform how to move from QBDT for MAC to QBO and clear up things as to why the option 'To QuickBooks Online" is being grayed out.

Since the QBDT for MAC 2019 is being discontinued this might be the reason why it is grayed out. Below are the steps of how you can move to QBO if you're using a Quickbooks Desktop for Mac version 2019 or older:

1. Ready your file to move, then sign in to your QuickBooks Desktop file as the admin.
2. Choose QuickBooks then select Check for QuickBooks Updates.
   - If your version is older than 2016, you can download and install a free trial to upgrade your data.
3. Use Command +1 on your keyboard to see the number of targets in your file,
   
   
    
4. If your company date more than 350,000 targets, you'll need to condense your file.
5. Accept any downloaded transactions and complete any bank reconciliations.

After completing the preceding steps, we will proceed to move your data to QuickBooks Online. Before you begin, make certain that your QBO payroll isn't activated. Because once it's turned on, you'll need to create a new QBO company to move your data.

Here are the steps to move your data:

1. Sign in to your QuickBooks Desktop file as the admin.
2. Select File, Export, then To QuickBooks Online.
3. Select Get Started.
4. Click the Select Destination.
5. Sign in to your QuickBooks Online account as the admin.
   • If you don't have a QuickBooks Online account, no problem. You can open your browser and create a new account. Then return to QuickBooks and continue with Step 3 to move your data.
6. Select the QuickBooks Online company to move your data to, then select Continue.
   • Your QuickBooks Desktop data will replace any data already entered in QuickBooks Online.
7. Select OK, got it. QuickBooks move your data.

Once you're done moving your data QBO will send a confirmation message. The confirmation may also take up to 24 hours.

If you want to make sure that your data moves successfully, feel free to read this article: Learn how features and data move from QuickBooks Desktop to QuickBooks Online.

Please do not hesitate to respond to this post if you have any further questions about moving your data from QBDT for MAC to QBO. We look forward to a long and fruitful relationship with you. Have a wonderful week!

@Yontsey 

Which MacOS do you run?

I believe my work computer is still on MacOS 12 Ventura. Never followed up if QB2019 ran on 13 so I never ended up updating just out of fear of breaking it.

Running QBD 2019 on Monterey? Are you sure?

Or do you mean 10.12 Sierra?

It's our priority to ensure you're able to successfully migrate to QuickBooks Online, Yontsey.

Since the 2019 version is no longer supported, access to add-on services and other functions is now discontinued. To move your data, you can upgrade to a supported version or download a 30-day trial.

Once done, you can now move your QuickBooks Desktop for Mac file to QuickBooks Online.

If you need additional assistance with the migration process, I'd recommend contacting our QuickBooks Support Team. They're equipped with tools to guide you in moving your data.

Additionally, I've added this article that'll help you successfully set up your books in QuickBooks Online: Getting Started.

Please keep us posted if you need help managing your data in QuickBooks Online. We want to make sure the process is seamless.

Sorry for the delay. I'm on 11.5.2 Big Sur.

You can use the trial version for QBD 2021 to upgrade your file and convert it to QBO.

Dumb question, but if I just upgrade to Monterey or Ventura, can I just update to 2023? I don't see the trial link for 2021 on the Quickbooks website. 

Also, is 2019 compatible with Monterey and/or Ventura?

if I just upgrade to Monterey or Ventura, can I just update to 2023? 

Yes

I don't see the trial link for 2021 on the Quickbooks website.

Contact me in private and we can share the installer file for it.

Also, is 2019 compatible with Monterey and/or Ventura?

No

Thanks for getting back to this thread, @Yontsey.

Yes, you can upgrade to QuickBooks Mac Plus 2023 if you're using an operating system of at least Mac OS X v12.0 (Monterey).

This OS isn't compatible with QuickBooks Mac 2019. Thus, you'll have to use at least Mac operating systems 10.12 (Sierra), 10.13 (High Sierra), and 10.14 (Mojave).

The option to install QuickBooks Desktop for Mac Plus 2021 is unavailable on the QuickBooks website. Though, you can install our latest trial version instead. Here's our link:  QuickBooks Desktop for Mac trial install file.

Before you start, make sure your computer meets the minimum requirements to install QuickBooks Desktop for Mac Plus 2023.

To get more details about moving your files, feel free to read this article: Learn how features and data move from QuickBooks Desktop to QuickBooks Online.

Feel free to reach back out to me if I can be of more help. I'll make sure to get back to you as soon as I can. Have a great day.

So I just want to make sure I have my order of operations correct, mainly because my anxiety will drive me nuts.

Download QB Mac 2021 or 23 Trial > Upgrade to Ventura > Install QB Mac 2023 Trial and upgrade > Export to Quickbooks Online

How long does the Export process to QBO take? I have about 250k Targets.

Yes, Yontsey. That is correct.

Regarding the export process, it depends on the internet connection and the complexity of the file. Normally, it only takes about 30 minutes to complete. 

Let's ensure your computer meets the System requirements for QuickBooks Desktop 2023 to get the best QuickBooks performance.

Get back to us if you have other migration concerns. The Community is always here to assist.