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ty17
Level 1

admin password reset 2016 pro

did forgot password option for admin, went through everything then i get

 

unable to reset the quickbooks administration password at this time. i tried the password reset tool and same issue.

 

did a chat with QB and all they did was try to upgrade me to 2024 at $700 yearly

5 Comments 5
ShyMae
QuickBooks Team

admin password reset 2016 pro

I see all the challenges you've been through, ty17.

 

Please be aware that you'll still have the option to reset your company file password. However, it's important to note that resetting the Intuit account password in the QuickBooks Desktop 2016 is no longer supported since it's a discontinued product. 

 

In order to address this issue, it's recommended that you consider upgrading to the latest version of QuickBooks Desktop. By doing this, you can ensure access to the most up-to-date features and support, allowing you to continue managing your financial data effectively and securely.

 

To learn all the QuickBooks Desktop products and services that suit your business needs, you may reach out to our sales team or check out this link: https://quickbooks.intuit.com/desktop/

 

You can reach out to me again if you need help with other QuickBooks-related concerns. Kindly tap the reply button to enter your response. Please know that I'm always here to help in any way. 

Fiat Lux - ASIA
Level 15

admin password reset 2016 pro

@ty17 

Click on my profile name and you will find our website address to send an email to.

 

TonyJ1
Level 1

admin password reset 2016 pro

Hello

I'm trying to migrate my 2016 pro to quickbooks online but my password isn't working is there a way I can migrate the files over?

Deity Alpha
Level 7

admin password reset 2016 pro

@TonyJ1 

You can purchase a 3rd party password reset service. Contact @Fiat Lux - ASIA for assistance.

RogelioL
Moderator

admin password reset 2016 pro

Let me help you migrate from QuickBooks Desktop (QBDT) to QuickBooks Online (QBO), Tony.

 

To begin with, may I ask if you can't access your QuickBooks Desktop (QBDT) because your company file password is not working? If so, we'll have to reset it.

 

Additionally, resetting your Intuit Account Password is no longer available since you're using a discontinued product.

 

On the other hand, if your QuickBooks Online (QBO) password is not working, please follow the steps below:

  1. When you're at the login page (www.qbo.intuit.com), scroll down just a bit and click I forgot my user ID or Password, then:
  2. Enter your phone number, email, or user ID.
  3. Click Continue.
  4. Enter the 6-digit code and choose Continue.
  5. Complete the following prompts to retrieve your password or reset it.

 

Once you've fixed your password, I suggest utilizing our Online Tool to migrate to QBO since you're using QBDT Pro 2016.

 

You can also check this article to help you get ready for QBO: Get started with QuickBooks Online.

 

Let me know if you have further concerns about migrating from QBDT to QBO. Keep safe.

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