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TONERJOE2627469513
Level 1

Archived transactions

Looks like a great number of transactions have been archived by QuickBooks.

I'm using the PRO 2013 Desktop Version.  Any way to recover them ?

11 Comments 11
JorgetteG
QuickBooks Team

Archived transactions

I understand the importance of protecting company files and ensuring data safety.  I am here to provide you with more information on the matter, @TONERJOE2627469513 

 

QuickBooks Desktop has a three-year lifetime and QuickBooks Desktop Pro 2013 is no longer supported. Discontinued versions won't receive the latest critical security patches and updates.

 

However, you can check these articles to repair or restore your company file:

 

 

Please keep in mind that due to the discontinued version, you may encounter issues when attempting to perform troubleshooting. Hence, Updating to a newer version is an excellent approach to prevent company file difficulties caused by feature or version variations that could affect data.

 

Also, I'm adding these articles for more information about upgrading QBDT to a newer version:

 

 

Please keep in touch with me if you have further QuickBooks-related concerns apart from data recovery. I'm always delighted to help.

4Gal
Level 11

Archived transactions

@TONERJOE2627469513 

What do you mean with "archived by QuickBooks"?

Did you run the Condense Data utility?

 

TONERJOE2627469513
Level 1

Archived transactions

No, I did NOT run the Condense Data Utility.   Suddenly, data from 2022 and prior is all missing.

TONERJOE2627469513
Level 1

Archived transactions

then I need a VERY COST EFFECTIVE SOLUTION to my "older" QuickBooks PRO 2013 series Desktop Software.    and NO, I do NOT want to go with the  "cloud" solution.  no thanks.

Fiat Lux - ASIA
Level 15

Archived transactions

I did NOT run the Condense Data Utility. Suddenly, data from 2022 and prior is all missing.

Run the Very/Rebuild Data utility. Did you find any error message?

 

then I need a VERY COST EFFECTIVE SOLUTION to my "older" QuickBooks PRO 2013 series Desktop Software. and NO, I do NOT want to go with the "cloud" solution. no thanks.

You can use a newer version with a non subscription license to upgrade your version. Contact me in private for details.

TONERJOE2627469513
Level 1

Archived transactions

hello.   help me out here

JamaicaA
QuickBooks Team

Archived transactions

I can share a way to help retrieve the missing transactions, TONERJOE2627469513.

 

Please know that QuickBooks Desktop 2013 is already unsupported. This includes payroll, payments, banking, and security updates. Therefore, it affects your connection with our Support Team.

 

In the meantime, you may consider contacting an IT professional to help you. Conversely, feel free to ask if you need assistance with other QuickBooks tasks.

 

You'll want to read about the QuickBooks Desktop service discontinuation policy for the frequently asked questions.

 

Furthermore, you may upgrade your subscription by following this guide: Upgrade QuickBooks Desktop Pro, Premier, or Enterprise. This way, new patches and fixes will be available for you moving forward. Know that the program has a 3-year life cycle.

 

Post your additional concerns here if there's anything else you need. I'm always around. Have a good one.

TONERJOE2627469513
Level 1

Archived transactions

yes.  please share a way to retrieve the missing transactions.

4Gal
Level 11

Archived transactions

@TONERJOE2627469513 

Have you run the Verify/Rebuild Data utility?

TONERJOE2627469513
Level 1

Archived transactions

no i have not.   show me how

4Gal
Level 11
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