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jert-spacepengui
Level 2

Can anyone tell me where the QB Online Desktop app for Windows is? Please and thank you.

 
15 Comments 15
MJoy_D
Moderator

Can anyone tell me where the QB Online Desktop app for Windows is? Please and thank you.

I can help you with downloading the QuickBooks Online desktop app, jert.

 

You can get the QuickBooks Online (QBO) desktop app from the Gear icon of your QBO account.

 

Here's how:

 

  1. Go to the Gear icon () and click on the Get the desktop app.
  2. Follow the onscreen instruction to download the app. 
  3. On the sign-in screen, enter your user ID and password and then click on Sign in.

 

Here's detailed guidance on how you can download and use the QuickBooks Online desktop app. It'll tell you more about the benefits of the app. 

 

You might also find these articles helpful in achieving basic tasks in QBO: Video tutorials for QuickBooks Online.

 

Let me know if you need more help getting your QuickBooks Online desktop app. I'm always glad to help in any way I can. Have a great rest of the day!

jert-spacepengui
Level 2

Can anyone tell me where the QB Online Desktop app for Windows is? Please and thank you.

There is no option under settings to Get the desktop app.

I've logged in normally as well as incognito and it's not there in either. Do you have a direct link? thank you!

jert-spacepengui
Level 2

Can anyone tell me where the QB Online Desktop app for Windows is? Please and thank you.

There isn't an option to Get the desktop app. It's not there. Is there a direct link to it? Thank you.

jert-spacepengui
Level 2

Can anyone tell me where the QB Online Desktop app for Windows is? Please and thank you.

There isn't an option to download the app. Is there a direcr link anywhere? Thank you.

GlinetteC
Moderator

Can anyone tell me where the QB Online Desktop app for Windows is? Please and thank you.

I'll help you determine why you don't have the option to download QuickBooks Online Desktop App for Windows, jert-spacepengui. 

 

A feature may or may not be available, depending on the version of QBO you are using. The QBO Desktop App is only available for QuickBooks Online Advanced and Accountant versions. 

If you're using QBO Simple Start, Essentials, or Plus versions, you'll want to consider upgrading your subscription to get the QBO Desktop App to your account. You can follow the steps provided by my colleague above.

 

Here's how to upgrade your subscription:

 

  1. Go to the Gear icon and select Account and settings.
  2. Select the Billing & subscription tab.
  3. Make sure your payment info is up to date.
  4. In the QuickBooks Online section, select Upgrade your plan.
  5. Review the available plans and then select Choose plan.
  6. Follow the onscreen steps to upgrade your plan.

 

I also encourage you to visit our QuickBooks Help page for guidance on your future tasks. This page provides articles, tips, and information to manage transactions, forms, taxes, and other related topics.

 

If you have additional queries about QuickBooks Online or the app, I will continue to assist you. Keep safe!

klima
Level 1

Can anyone tell me where the QB Online Desktop app for Windows is? Please and thank you.

Wowwww, this feature used to be free! So now we have to upgrade to $100/month just to get the app?

DeepGrok
Level 2

Can anyone tell me where the QB Online Desktop app for Windows is? Please and thank you.

I switched from an old Desktop Version to the Simple Start online 2 weeks ago. When migrating it gave me the option to down the app. It worked fine for 2 weeks. I just set up a new computer and now I can't find a way to down the app just two weeks later. It still functions 100% fine on a Simple Start plan on my other PC. Why in the world can I now not put the same app on my new PC that meets all the requirements? I know it says above that a minimum of Advanced is required but I am in the app and connected to a Simple Start subscription right now. 

MariaSoledadG
QuickBooks Team

Can anyone tell me where the QB Online Desktop app for Windows is? Please and thank you.

Let me guide you on how you can successfully download the app, DeepGrok. 

 

The correct specification of your computer greatly affects the computer's performance. Generally, if your computer meets the desired system requirement, you should be able to download the desktop app on your new PC. 

 

You'll have to make sure that you're using a Windows 64-bit computer and ensure that the user must be a QuickBooks Online subscriber or an accountant with a QuickBooks Online Accountant so you can download the app. To do so, follow the steps outlined below:

 

  1. Sign in to your QuickBooks Online account.
  2. Go to the Gear ⚙ icon. Then select Get the desktop app.
  3. Depending on your settings, you might see the app install automatically.  If not, QuickBooks will prompt you to save the .exe file.
    • If asked, choose where you want to save the file and select Save. Open the QuickBooks Setup file to install.
  4. A shortcut to the app gets installed on your desktop. After you install the app, it should open automatically. If it doesn’t, open the app from the shortcut.
  5. On the sign-in screen, enter your user ID and password. Then select Sign in.
  6. If you see more than one QuickBooks Online company, select the company you want to open. 
  7. The first time you use the desktop app, you’ll see an option to select how QuickBooks is displayed on the main homepage, (you can change this later).
    • If you switch from QuickBooks Desktop and want a similar view, select Yes, let’s go.
    • If you’re already familiar with QuickBooks Online, select No, I already know how to use QuickBooks Online.
  8. After selecting your company, you’re now all set.

 

For more details and steps on the process, check out this article for reference: Download And Use The QuickBooks Online Desktop App.

 

I've also provided this article to know more in case this is your first time using QuickBooks Online (QBO): Getting Started And Adjust Settings After You Sign Up For QuickBooks Online.

 

Feel free to let me know if you have any concerns with the QBO Desktop app. I'm always right here to help you all the time.

VGuenther
Level 1

Can anyone tell me where the QB Online Desktop app for Windows is? Please and thank you.

I accessed the gear icon but there isn't an option to download the desktop app.  I have it on my desktop computer but am trying to get the app on my laptop.  

ChristieAnn
QuickBooks Team

Can anyone tell me where the QB Online Desktop app for Windows is? Please and thank you.

Thank you for visiting the QuickBooks Community, VGuenther. Let's perform some steps to ensure you can get the QuickBooks desktop app on your laptop. 

 

As previously stated, downloading the desktop app via the Gear icon is only available for QuickBooks Online Advanced and Accountant versions. Also, it needs a Windows 64-bit processor in your software to have the feature.

 

If you already use the subscription and the processor mentioned and the issue persists, I recommend logging into your QBO account on a private browser. Then, go to the Gear icon and choose Get the desktop app from there. This is to rule out the possibility of a webpage issue that might cause unusual behavior.

 

Use these keyboard shortcuts based on the browser you're using:

 

  • For Firefox or Microsoft Edge, press Ctrl + Shift + P.
  • For Chrome, press Ctrl + Shift + N.
  • For Safari, hold down Command + Shift + N.

 

If it works in incognito, you need to clear the cache of your regular browser. This removes the history or log of sites so you can start with a clean slate. If the steps above don't work, use another supported browser as an alternative.

 

If the problem continues, you can use this link to automatically download the desktop app on your laptop.

 

Lastly, I'm adding this article to further guide you in effectively handling your business using QBO: Help guides for QuickBooks Online. It contains topics about advanced accounting, banking, and payments.

 

Feel free to add a comment below if you have other concerns about downloading the desktop app. I'm always right here to help you, VGuenther. Have a great day!

BBKelly
Level 1

Can anyone tell me where the QB Online Desktop app for Windows is? Please and thank you.

Hoping this helps someone else after I spent an hour in a chat session...

https://http-download.intuit.com/http.intuit/CMO/tango/static/latest/QuickBooks%20AdvancedSetup.exe

 

This is the link that finally worked for me. I also did not have the option available under my settings for some reason.

ReymondO
QuickBooks Team

Can anyone tell me where the QB Online Desktop app for Windows is? Please and thank you.

Hey there, @BBKelly.

 

Thanks for sharing this link with us. I know that this would help other users in QuickBooks that are experiencing the same issue.

 

We love to see members supporting one another! Have a great day. 

STOYJ
Level 1

Can anyone tell me where the QB Online Desktop app for Windows is? Please and thank you.

I'm wondering this as well!

CJDRocks1
Level 1

Can anyone tell me where the QB Online Desktop app for Windows is? Please and thank you.

BBKelly -

You're awesome. Just spent a few hours trying to figure this out. An hour of which was a chat of absolutely no help other than Intuit trying to identify who I was, my company, my phone # & email. All the kept telling me is I had to upgrade to the Advanced Subscription for $100/mo. Crazy.

MelissaK13
Level 2

Can anyone tell me where the QB Online Desktop app for Windows is? Please and thank you.

You are a lifesaver! So ridiculous that QB help can't share a simple link. I have the app on my desktop with no problems, just wanted it on my laptop as well.

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