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Level 1

Is there a way to see accountant login activity? I'd like to keep track of when an accountant is logging into our QBO account.

I can see User activity but not accounting firm activity

Solved
Best answer October 15, 2018

Best Answers
IntuitPhoebe
Level 3

Is there a way to see accountant login activity? I'd like to keep track of when an accountant is logging into our QBO account.

Hi atom,

You should be able to see the activities of your accountant in the Audit Log. To check this:

  1. Click the Gear icon in the upper-right hand corner.
  2. Select Audit Log under Tools.
  3. Click Filter at the top.
  4. Select your accountant for User. Modify the other fields if you want.
  5. Click Apply.

Let me know if you experience something else and if you have additional questions.

View solution in original post

4 Comments 4
IntuitPhoebe
Level 3

Is there a way to see accountant login activity? I'd like to keep track of when an accountant is logging into our QBO account.

Hi atom,

You should be able to see the activities of your accountant in the Audit Log. To check this:

  1. Click the Gear icon in the upper-right hand corner.
  2. Select Audit Log under Tools.
  3. Click Filter at the top.
  4. Select your accountant for User. Modify the other fields if you want.
  5. Click Apply.

Let me know if you experience something else and if you have additional questions.

aliana
Level 1

Is there a way to see accountant login activity? I'd like to keep track of when an accountant is logging into our QBO account.

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aovalle
Level 1

Is there a way to see accountant login activity? I'd like to keep track of when an accountant is logging into our QBO account.

IS THERE A WAY TO CALCULATE HOW MUCH TIME MY ACCOUNTANT HAS SPENT ON MY ACCOUNT

 

KimberlyS
QuickBooks Team

Is there a way to see accountant login activity? I'd like to keep track of when an accountant is logging into our QBO account.

You'll need to manually calculate the time spent by your accountant on your account, aovalle. Allow me to provide more details regarding this matter.

 

In QuickBooks Online, the option to automatically calculate the time spent by your accountant on your account is currently unavailable. Hence, you'll want to calculate it manually instead. You can refer to the audit log to determine their sign-in and off activities.

 

Here's how:

 

  1. Select the Gear icon at the top right corner.
  2. Choose Audit log under Tools.
  3. In the User drop-down, pick your accountant.
  4. Specify the period under Date Changed and select Sign in/sign out under Events.


Audit log.png

 

Additionally, note that the audit log will only record sign-outs when you select Sign out. Sign-outs will not be documented if you close your browser, go to another website, or log out automatically due to inactivity.

 

For more information, refer to this material: Use the audit log in QuickBooks Online.

 

On the other hand, if you want a clearer view of your business finances, you can run and customize several reports that meet your needs. You can then memorize them to save their current settings and send them via email at your preferred frequency.

 

Please reconnect with us in this thread without hesitation if you have additional queries about tracking time for your accountant. We're here to help you with future concerns about utilizing QuickBooks Online for various accounting tasks.

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