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frustrated34
Level 1

How can i upload a PDF to my accountant through QB Online?

My shared document tab has no clickable buttons and only says: You don't have any documents here yet - add some files to get started. Nothing to click - all dithered out.
7 Comments 7
MariaSoledadG
QuickBooks Team

How can i upload a PDF to my accountant through QB Online?

Let me guide you on how you can upload a file, frustrated34.
 
QuickBooks contains a lot more essential information related to your company data. To perform some critical or technical method, you may require an accountant to review your accounting books. You'll have to export the file so it can be uploaded to Shared Document. Then from there, you can share document reports with your client. To export, you can follow the steps below:
  1. On the left pane, go to Reports.
  2. Select the financial report you want to export.
  3. At the top of the report, select the Export icon. Then select Export to Excel or Export to PDF.
  4. Save the file where you can easily find it, like your Downloads folder or your desktop.
 
Once done, go to the client's QuickBooks to upload the file.
  1. On the left panel, click My Accountant.
  2. Click the Shared documents tab.
  3. Select Upload.
  4. Find and click the document to open.

 

For your reference, learn how to customize reports in QuickBooks. Please check out this article: Customize Reports In QuickBooks Online.
 
Feel free to let us know if you have any concerns about uploading PDFs in shared documents. 
frustrated34
Level 1

How can i upload a PDF to my accountant through QB Online?

I want to UPLOAD a PDF of my own TO Quickbooks for my accountant to view.  It says SHARE DOCs and that's what I am trying to do - I am not attempting to export a report to my accountant.  I want to UPLOAD a doc TO quickbooks.

katherinejoyceO
QuickBooks Team

How can i upload a PDF to my accountant through QB Online?

Thanks for coming back for more support, @frustrated34.

I understand that you want to let your accountant see your files.

 

In QuickBooks Online, you don't need to manually share your company data with your accountant. Instead, you'll want to invite them so they'll have access to your account. It lets them review your books, modify, and fix any tricky transactions within QuickBooks.

 

Here's how:

 

  1. Go to the Gear icon and select Manage Users.
  2. From the Accounting firms section, click Add user or enter the accountant's email address in the Invite field.
  3. Click Invite or Save.

 

For further insights, check out this link for additional details: Invite an accountant to review your accounting in QuickBooks Online.

 

I'll be here if you need more help. We're open 24/7. 

frustrated34
Level 1

How can i upload a PDF to my accountant through QB Online?

No, I am sorry - that's not what I asked at all.  I asked if I can UPLOAD a document to QB to share with my accountant.  I know this is a feature on the QB desktop version.  To clear up confusion . . . say i want to upload a spreadsheet or a receipt to show my accountant - can i do that?

AileneA
QuickBooks Team

How can i upload a PDF to my accountant through QB Online?

Hello, frustrated34.  

 

Yes, you can upload documents in QuickBooks, but you can't share files with your accountant without inviting the accountant to log in and use your account.

 

If you haven't yet sent an invitation to your accountant, you can follow my colleague's steps above.  

 

You'll want to check this link for more details: Invite an accountant to review your accounting in QuickBooks Online

 

Additionally, you can check this article for additional information about attachments in QuickBooks Online. It contains what acceptable files and documents you can attach.   

 

Please let me know if you have any questions or concerns. I'm always around to lend a hand. Take care!

frustrated34
Level 1

How can i upload a PDF to my accountant through QB Online?

So, say i want to upload a PDF of a bank statement (I already have a bank account tied to qb but would like to show her something specific on a PDF. I have already invited her to QB and she has access so that is not an issue.  Can i just upload a document into the Share Documents area or do I have to tie it to a customer, invoice, etc?  It doesn't belong tied to anything specific - I just need to show her a PDF.  It truly seems like this is a huge hassle and I don't understand why there isn't a folder to share with my accountant (who already has access to QB with me).

JamaicaA
QuickBooks Team

How can i upload a PDF to my accountant through QB Online?

Hi there,

 

I can share some information about how to upload a pdf of a bank statement into QuickBooks Online.

 

You can go to the Attachment page to view all the uploaded pdf files associated with a transaction or customer and vendor profiles. This way, it'll be easy to keep track of your company's record. I’ll show you how:

 

  1. Navigate to the Gear icon.
  2. Under Lists, choose All Lists.
  3. Select Attachments.

 

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With regards to bank statements, importing them through a PDF file is currently unavailable. When getting transactions from your bank, I recommend asking for the CSV file. This is specifically for QBO. It’ll help ensure you've got the correct format before uploading and categorizing it.

 

You can check out this article to learn more about the format of CSV files in Excel to get bank transactions into QuickBooks.

 

However, if your bank doesn't offer any file formats aside from PDF, you’ll want to consider manually uploading the transactions.

 

Here’s how:

 

  1. On the left pane, navigate to Banking.
  2. Choose the blue tile for the account you want to upload the transactions into.
  3. Select the Link account ▼ dropdown and then Upload from file.
  4. Select Browse and then tap on the file you downloaded from your bank. Then select Next.
  5. In the QuickBooks account ▼ dropdown, choose the account you want to upload the transactions into. Then, click Next.
  6. Follow the onscreen instructions.

 

For more detailed steps, see this link. It includes a short video that’ll guide you through uploading your transactions and categorizing them.

 

I also suggest visiting this article in case you haven’t connected your bank account to QuickBooks yet. This way, you can use the Online Banking feature, which downloads your transactions automatically. Then, you can proceed to reconcile them.

 

Feel free to let me know if you still have questions about attaching pdf statements or anything else with banking concerns by leaving a reply below. Please know that the Community always has your back if you need further assistance. We’ll be around to help you.

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