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bev7
Level 1

I tried buying this online and am not sure if the transaction was completed, or if I'm on the Canadian site. Who can I get in touch with to sort this out?

 
2 Comments 2
JoesemM
Moderator

I tried buying this online and am not sure if the transaction was completed, or if I'm on the Canadian site. Who can I get in touch with to sort this out?

Hello there, @bev7.

 

Since Community is a public forum, I'm unable to pull up your account without asking sensitive information. I'd suggest contacting our Customer Support Team. They can check and review your account if you have subscribed to the correct country.

 

Here's the link on how to contact our Support Team: https://quickbooks.intuit.com/learn-support/en-us/help-articles/contact-quickbooks-self-employed-sup....

 

You can also visit our Help articles and Blog site. It provides information on the recent updates in QuickBooks.

 

I'm still here if you need further help. Wish you all the best.
 

Fiat Lux - ASIA
Level 15

I tried buying this online and am not sure if the transaction was completed, or if I'm on the Canadian site. Who can I get in touch with to sort this out?

@bev7 

Make sure you are opening QBSE US version or QBSE CA version. You can notice the prices are different.

https://quickbooks.grsm.io/US

https://quickbooks.grsm.io/us-promo

https://quickbooks.grsm.io/Canada

https://quickbooks.grsm.io/Canada-fr

 

Hope it helps.

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