IIF file issue

Let me help you open this IIF file without getting duplicates, @njeter63.

You may have already imported the IIF file into your QuickBooks Desktop (QBDT) program. When your payroll data is imported, QuickBooks will create one paycheck per transaction in your account register. 

I'd suggest running the Transactions by Account report to review your payroll transactions. This way, you can verify whether you've imported the IIF file yet. 

1. Go to the Reports menu.
2. Select Company & Financial and choose Balance Sheet Summary.
3. Double-click the amount of the bank account for your payroll.
4. Modify the reporting period.

If it's not been imported yet, you can follow the instructions below on how to import IIFs. Make sure to back up your company file before you import IIF files. If you ever run into problems, you can use your backup to restore your data.

1. Sign in to your company file as an admin.
2. If you’re in Multi-user mode, go to the File menu, then select Switch to Single-user Mode.
3. Go to the File menu, then select Utilities.
4. Select Import, then select Import IIF.
5. Select the IIF file you want to import, then select Open.
6. Select OK to confirm the import.

For more information about exporting your payroll info into QBDT, check out these articles:

• Export Intuit Online Payroll transactions to QuickBooks for Windows or Mac (IIF)
• Export, import, and edit IIF files

Let me know if you need further assistance working with QuickBooks. I’m always here to help. Have a good one!

Hi @njeter63 ,

Hope you’re doing great. I wanted to see how everything is going about opening an IIF file. Was it successful? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

Looking forward to your reply. Have a pleasant day ahead!

I am having the same issue. I am unable to import the IIF file. The software goes through the required backup of company data, then fails to import the IIF file. I have tried multiple times, made sure I was in single user mode, etc.   

I attempted to get support through the chat, but that was fruitless. Each support rep passed me onto another support rep, who each time failed to answer beyond the "how can I help you" screen. When I finally managed to get live support person on the phone, the rep confirmed "importing IIF file into QB for Mac" is a known issue. 

I am extremely unhappy that QB would force us into QB online Payroll without working out the bugs. I am left with having to manually enter the Payroll data for each employee. I am exploring other options for Payroll at this time.