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danielrobertcope
Level 2

Manual income reporting. how can I report cash without receipts?

 
9 Comments 9
Adrian_A
Moderator

Manual income reporting. how can I report cash without receipts?

We can record the transaction to Cash account, danielrobertcope.

 

Let me guide you how:

 

  1. Click Transactions tab.
  2. Select Add Transaction button.
  3. Enter DateTransaction DescriptionAmount, and select a category.
  4. Click Save.

 

I've also included this guide for more information in running reports: Export transactions and get reports in QuickBooks Self-Employed.

 

There you have it. I'll be around if you need help. Keep safe!

danielrobertcope
Level 2

Manual income reporting. how can I report cash without receipts?

That is how I used to enter them, but since the update it does not work that way anymore. 

AlexV
QuickBooks Team

Manual income reporting. how can I report cash without receipts?

Hi danielrobertcope!

 

I want to make sure that you're able to record the income transactions but I need more info.

 

Did you encounter an error when you manually enter them in QuickBooks Self-Employed? What do you mean it does not work that way anymore? It'd be best if you can attach a screenshot.

 

I'll keep an eye on this thread. You can reply anytime. Thanks!

danielrobertcope
Level 2

Manual income reporting. how can I report cash without receipts?

Again it does not work that way. I go to transactions and it does not have all the available fields that you are saying to enter. Only amount and note. No category. No longer does it ask who from. 

MadelynC
Moderator

Manual income reporting. how can I report cash without receipts?

I have some troubleshooting steps here, so fields will be available again, @danielrobertcope.

 

Ideally, the cache speeds up your browsing experience by giving fast access to certain data if you need it again. However, this stored information you've recently used can sometimes become corrupted, which leads the program to misbehave.

 

Let’s perform some steps to get this resolved so you can continue to record the transaction to the Cash account. To start, try to open your QuickBooks Self-Employed account and redo the process using an incognito or private window. You can use these keyboard shortcuts below:

 

  • Google Chrome: press Ctrl + Shift + N  
  • Mozilla Firefox: press Ctrl + Shift + P
  • Safari: press Command + Shift + N


If it works, go back to your main browser and clear its cache to start fresh. You can also use other supported browsers as an alternative. In addition, it would be best to utilize the Health Checkup Tool. It is used to check multiple aspects of the browser to make sure the application runs seamlessly.

 

You can visit this article for reference on how to manually add transactions in QBSE. It also includes steps to enter sales income and expenses for mobile.
Capture.PNG

 

Don’t hesitate to drop a comment below if you have additional questions or concerns with managing transactions. We’re always here to help you out. Take care!

danielrobertcope
Level 2

Manual income reporting. how can I report cash without receipts?

I use the app. 

JonpriL
Moderator

Manual income reporting. how can I report cash without receipts?

Hello @danielrobertcope,

 

Let's continue our troubleshooting steps by clearing the cache stored on your mobile app. Let me show you how.

 

For Android devices:

  1. Go to Settings.
  2. Under App Manager, select your QuickBooks App.
  3. Click Clear Cache.

For IOS devices:

  1. Go to Settings.
  2. Under General. select Storage.
  3. Select your QuickBooks app.
  4. Click Offload App.

But if still, it doesn't work accordingly, consider deleting and reinstalling the app. To do so, here's the link where you can install the app or open the App Store to download it: https://quickbooks.intuit.com/accounting/mobile/.

 

Additionally, I've also included this reference for the compilation of articles you can use while working with us: QuickBooks Self-Employed Overview.

 

If you have any other questions, please let me know in the comments below. I'll be here to lend a hand.

danielrobertcope
Level 2

Manual income reporting. how can I report cash without receipts?

I cleared the cache but It did nothing. This began to happen right after the app updated. Pic included

danielrobertcope
Level 2

Manual income reporting. how can I report cash without receipts?

I went to the playstore and Quickbooks SE just reased another update and it fixed the issue. Thank you all for your help. It was the update released 2 days ago that was faulty. 

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