Let's find out why it keeps telling you that you're inactive and that you have to log in for just a short period of time, lsefcik.
You can reset your App data to refresh the connection. Here's how:
- Select Help.
- Choose Reset App Data.
For more information, please check this article: QuickBooks App For Windows And Mac: General Support.
However, if you're still experiencing the same thing, I suggest reaching out to our support team so they can investigate this further. They have the tools to pull up your account in a secure environment.
You'll want to check out these articles in case you have questions about QuickBooks Online.
Fill me in if you need further assistance. I'll be here to help.