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Join nowWe have quickbooks online with a subscription through the apple app store. Is there a way to switch it so that its just paid directly to intuit with a credit card without losing all our data? I want it to be billed to a CC that is not associated with my apple id.
Yes, there's a way to switch your billing from the Apple App Store to QuickBooks Online (QBO), @carolR59.
Let's go to the Subscriptions menu whether you're using iPhone, iPad, iPod Touch, Mac, or PC. Then, choose Transfer subscription on the We need to transfer your QuickBooks subscription page. This way, you can enter the credit card info that's not associated with your Apple ID from there. To learn more about this process, see this article's Transfer your subscription: How To Transfer Billing. This link is specific to the Payroll plan, but it also applies to your regular QBO subscription. Just skip the Continue to payroll button.
Once completed, you’ll receive an email confirming the transfer, and your data will still be intact. Your first bill date will be thirty days afterward. That way, you won't have any duplicate charges because your subscription is current with the app store.
When you're ready, that's the time to cancel your QBO subscription through the app store.
Lastly, I recommend going to the Billing & Subscription tab from Account and Settings. You can efficiently manage your payment and plan info in QBO, such as upgrading your subscription. For more information, visit this article: How To Update Your Billing And Subscription Details.
I'll be right here to help if you need further assistance. Keep safe always, @carolR59.
there isn't an option to transfer subscription in my Mac or iPad or iPhone. all I can do is cancel subscription...
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.