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ryanlrosscpa
Level 3

Subscription Renewal

Hello, I am an accountant currently on Pro Plus Desktop 2023. 

 

Do I need to renew to Pro Plus 2023 prior to July 31st to keep my subscription going?

 

I have looked to find a place to go ahead and renew my subscription, but I could not find it. Does it possibly renew automatically?

 

Thank you!

11 Comments 11
Jelayca V
QuickBooks Team

Subscription Renewal

Yes, you can indeed renew your QuickBooks Pro Plus Desktop 2023 subscription before July 31st to maintain its active status, Ryan. 

 

As an existing user, this change will not affect you. We will continue to provide security updates, product enhancements, and dedicated support for our subscribers.

 

If you wish to renew your subscription, you can do so by contacting us directly. Please refer to the contact number provided in the article: Renew your subscription or use view-only mode in QuickBooks Desktop

 

Let me also add this article as a guide to managing your subscription with the Customer Account Maintenance Portal (CAMPs): Manage your QuickBooks Desktop subscriptions and services

 

We'll be here in the Community if you have further questions about subscriptions in QuickBooks Desktop. We'll do our best to assist. 

SIAB
Level 6

Subscription Renewal

@ryanlrosscpa 

Can you access CAMPS and find your license code there?

https://camps.intuit.com

 

You can also renew your license via a partner and get $100 cashback.

terryoc
Level 1

Subscription Renewal

i would like to renew my subscription

4Gal
Level 11

Subscription Renewal

@terryoc 

Which year version?

Can you login to CAMPS and find your license code there?

 

VoltF
QuickBooks Team

Subscription Renewal

Welcome to the Community, Terry.

 

In renewing your QuickBooks Desktop subscription, it's important to note that your billing info is updated, as the subscription will auto-renew on the next billing date. I'd be glad to walk you through the process.

 

To update your QuickBooks Desktop billing information, please follow the steps below.

 

  1. Sign in to the Customer Account Management Portal (CAMPs) as an admin user.
  2. Choose QuickBooks Desktop from your products and services.
  3. Select details next to your QuickBooks Product.
  4. Click Edit next to your Payment Method. Update your payment info. Once done, press Save and Close.
  5. Open QuickBooks Desktop.
  • Go to the Help menu.
  • Hover over Manage My License.
  • Select Sync License Data Online.

 

On the other hand, if you want to renew your subscription because of an alert that reads Your QuickBooks subscription has lapsed, I recommend contacting our Support immediately for further assistance.

 

You can check out the Customer Support link for the detailed steps and the direct phone number at the bottom: Contact QuickBooks Desktop Support.

 

Additionally, you may visit this article to check on the latest updates in QuickBooks Desktop: Firm of the Future.

 

If you have any further questions about other account management in QuickBooks Desktop, please feel free to reach out. I will be checking this thread from time to time. Have a productive day!

Ali Muhammad
Level 1

Subscription Renewal

Hi, Ali [last name removed] Here from Universal Distribution Center Pakistan. We have problem in opening Quickbook's Desktop Enterprises 23.0. Actually our credit card expired after that we have getting new card and information. We need to renew our subscription immediately because we are unable to use QB's.

Deity Alpha
Level 7

Subscription Renewal

@Ali Muhammad 

Can you access CAMPS and find your license code there?

https://camps.intuit.com

 

Eman_E
QuickBooks Team

Subscription Renewal

We are thrilled to have you here in the Community, @ali. Let me share some information on how you can renew your QuickBooks Desktop (QBDT) subscription.

 

You can update your billing information in your Customer Account Management Portal (CAMPs). Deity Alpha is right that you need to access CAMPs to find your license number. My colleague shared the steps above, but I'll reiterate it.

 

Here's how:

 

  1. Sign in to the Customer Account Management Portal (CAMPs) as an admin user.
  2. Select the QuickBooks Desktop from your products and services.
  3. Choose details next to your QuickBooks Product.
  4. Click Edit next to your Payment Method. Update your payment info. Once done, press Save and Close.
  5. Open QuickBooks Desktop.
  • Go to the Help menu.
  • Hover over Manage My License.
  • Select Sync License Data Online.

 

Keep in mind that when renewing your QuickBooks Desktop subscription, it's important to note that your billing info has been updated, as the subscription will auto-renew on the next billing date.

 

Moreover, for future reference you can visit this article to learn more about what the program has to offer for the latest release of QuickBooks Desktop: Release notes for QuickBooks Desktop 2024.

 

Please feel free to reach out, if you have any further questions about subscription management in QBDT. I've got your back. Stay safe.

329349526
Level 1

Subscription Renewal

Hi 

I'm Noelia from Ps Jewelry 

 

Can you help me with renew my contract. 

If you need other information I will attach the email: [email address removed]

CharmieH
QuickBooks Team

Subscription Renewal

It's great to hear from you, Noelia. Thank you for your continued loyalty to QuickBooks. I'd be more than happy to assist you with renewing your subscription.

 

To renew your subscription, you can use the contact number provided in the "Renew your QuickBooks Desktop subscription" section of this article to renew your subscription or use view-only mode in QuickBooks Desktop.

 

On the other hand, if your account is up for renewal, you can update your billing information in CAMPS. This makes sure that the card we have on file is active and good to go for the system to automatically charge your account.

 

Here's how:

 

  1. Sign in to the Customer Account Management Portal (CAMPs) as an admin user.
  2. Choose QuickBooks Desktop from your products and services.
  3. Select details next to your QuickBooks Product.
  4. Click Edit next to your Payment Method. Update your payment info. Once done, press Save and Close.
  5. Open QuickBooks Desktop.
  • Go to the Help menu.
  • Hover over Manage My License.
  • Select Sync License Data Online.

 

If you need assistance managing your QuickBooks Desktop account and services in the future, remember that the Customer Account Maintenance Portal (CAMPs) is always available to help simplify your process.

 

Thank you once again for choosing QuickBooks, and we look forward to continuing to support your business needs. If you need anything else, please feel free to reach out in the Community, as we are always here to make things easier for you. Have a wonderful day!

Chrea
Level 6

Subscription Renewal

@329349526 

Which QB Desktop year version? 2024 or else?

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