What does Dependent System Error mean? I get this error when I try to print a report or export to PDF. I was able to print these reports earlier in the day.

Hi abainter-ancient,

Thank you for doing some troubleshooting steps before posting here.

We're also seeing the same post from other users. Our engineers are already made aware about the error and are currently working on the solution. I recommend subscribing to our status board to receive immediate updates.

Thank you for your understanding while we're working on a fix.

When I came to work the next day it was working fine and I haven't had any more trouble out of it. Not sure what the issue was but it appears to be fixed. 

I am experiencing this error too.  How do I fix it so I can process the report I need to?

The Community will always want to ensure you get great out of our services. A pleasure to have you, @BeccaTwig. I'll impart guidance to help you resolve this issue when you print a report or export it to PDF.

It appears that this problem has been fixed. If you're still having trouble, try selecting the two choice boxes for smart page breaks and repeating the page header under new on the page with the error; it should work.

If the issue persists, we can perform basic troubleshooting steps to see if it's a browser issue. Sometimes your browser's cache and cookies become corrupted, causing problems when accessing websites or opening files. To begin, open your QBO account in an incognito window. It will prevent the browser history from being saved. Please refer to the following keyboard shortcuts based on your browser type:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

If the private browsing session works, clear the browser's cache so the system can restart. This task is also possible in other supported, up-to-date browsers. Clearing the cache will reboot the system, allowing you to work with clearing the cache. It will also help you get rid of any junk files that might be slowing down your work.

Check this link for a guide in running, customizing, and saving reports: Run reports in QuickBooks Online.

I'd appreciate hearing any updates after you've completed the steps, as I want to make sure this resolves your concern. Please don't hesitate to contact us again. Have a fantastic day!

I have never experienced this error until today, all these years its been fine.  But this thread is 1 1/2 Years Old.

Is this fixed yet?

Thank you for bringing this issue to our attention, Crystala. I understand you're experiencing an error when printing or exporting reports to PDF in QuickBooks Online (QBO). Let me guide you through some troubleshooting steps to resolve this problem.

If you're using Mac, you can go to Troubleshooting printing in Safari for Mac. On the other hand, if you're using Windows, please follow these:

Part 1: Make sure you can print a local PDF document

1. If you have a PDF document saved to your hard drive, open it from within Acrobat/Reader from File menu and test to be sure you can print it.
2. If you do not have a local PDF document, use Windows Search and look for all files and folders, using *.pdf.
3. If you cannot print a local PDF file, choose one:
   • If you have not yet updated or repaired Adobe, go to Updating, repairing or reinstalling Adobe Reader and follow the steps, then return to this page and begin Part 1 again.
   • If you have already updated and repaired Adobe, complete Part 2 and 3 below.

Part 2: Make sure you can view and print a PDF document from your browser.

1. Open the browser you use to access QuickBooks Online.
2. Open a PDF in your browser. If you don't have one, you can use: http://www.irs.gov/pub/irs-pdf/f1040.pdf
3. You should be viewing a PDF inside the browser window. If you cannot view the PDF, try bypassing the plug-in.

Next, you can follow the Step 3 and for detailed information about the error you're experiencing: Test sequence for PDF printing issues.

Moreover, I've added this article as for your reference in customizing reports: Customize reports in QuickBooks Online.

Please feel free to visit the Community again if you have other concerns about your invoice preference in QuickBooks Online. I'll be here to provide a helping hand.