AdrianRose_A(Moderator):  Your response is more than we've been getting, BUT 2 comments are warranted here. 1. how can we "rest assured" that the engineers are working thoroughly so we can give access to our clients to view their paystubs online?  We have had NO assurance in this matter whatsoever. 2. please refrain from teaching your professional advisors  to "provide a paper copy".  Read what you are writing, answer your audience, not someone brand new to quickbooks.   We need a definitive answer - will this be restored or not?  and of course when? ... View more

So there is really only one of two things going on here.  Either Intuit is not interested in pursuing this fix, so they really ARE ignoring us instead of owning it.  OR a little more far fetched, they are stalling while negotiating something else with a 3rd party similar to the TSheets situation.  Lets hope if that's the case it turns out as well as TSheets.  We've seen great results there.  They still have no integrity at this moment as far as i'm concerned.  So sad. ... View more

SarahannC-QuickBooks Team, the problem is not ADDING admin view of paychecks, its RESTORING admin view of paychecks. We really need your team to hear this. Please just tell us now if you're not going to do this and we'll find another way to conduct business. Also, if there is a problem with Inviting Employees, it doesn't belong in this thread. That is not our issue here. I shake my head every time someone tries to teach us how to use your software when we clearly let you know what our issue is. You might be around, we may not if you continue to cut our services instead of enhancing them. And to mess with payroll??? Really? ... View more

Finally, someone says something that makes total sense.  JanyRoseB says:   The change is also based on how popular a specific feature request is. So, I am gathering from this comment that the decision was purposely made to remove the administrative access to this feature and that there is no intention of ever putting it back.  I am quite sure that it's very costly to put this back, so I'm not very hopeful that we'll ever get that function back.  We'll be making other arrangements to get our clients what they need, even if Intuit does not do the same for us.  Losing functionality was a bad move in QBOL and it's a bad move in Desktop.  If this wasn't an option to start with, and we didn't rely on it to conduct business it wouldn't be a problem.  But now, you've made it a problem.  How sad. ... View more

Could you PLEASE look at your own links and explain where we find anything that talks about this problem.  You are all sending links, but don't bother to tell us where to look once we get there.  Please be part of the solution - it's bad enough not having the functionality, losing business and being extremely frustrated, but your help is really not helping.  Where are the supervisors?  Please get someone involved.  Evidently Priority Circle folks and Enterprise folks and ProAdvisor folks don't have a way of even knowing this is an issue?  Not sure all of these special designations are fulfilling the purpose that we would hope they would.  None of us have time for this, we are small businesses and need quick, complete assistance, not a bunch of rhetoric. ... View more

Oh my goodness.  I wish I could just talk to someone.  I do not need a lesson on QuickBooks - I need a lesson on where to go AFTER I get to your blog.  Please stop sending me your canned answers and think for a minute what I'm actually asking.  If you are working on this, then it should be in this blog, right?  This blog tells me how to hire people, not how to see what's coming down the pike.  Please.          Our QuickBooks Blog is where you can find our future features, enhancements and product developments.  ... View more

Do you know how frustrating it is when you don't answer the question that was asked? PLEASE re-read my post and answer the question that I asked.  I need to know where it is in this BLOG that this is an issue and is being worked on.  I will follow your lead to call customer care, but you just make us crazier by pushing us off instead of answering.  You really should be at this end trying to make a living and support our employees so that you would take the time to care about what we are asking.  That is one of the questions on all of your surveys, do you think intuit cares about you as a customer?  Right now I have to say no.  I really want to say yes.  I have been a loyal user since before you even had a version number.  Give me information on this BLOG or tell me that the writer was mistaken.  I'll take either answer.  Thank you. ... View more

 Thanks for your responses HoneyLynn_G.  This is a super important feature that is causing a huge roucus.  Not sure why there aren't more people speaking up about this.  I have been told in the past  that the only way these changes happen is for enough people to say it's an issue. Anyways, I sent a message directly to you last week to keep this thread limited, but have not heard back from you. My question for right now is:  You mentioned a blog that gives us " what’s in store and product improvements " but I can't find anything that mentions any of this when I click the link.  Please point me in the right direction, as the fix is not happening fast enough.     ... View more

Iancpay, thanks for getting this question out there.  I can't even see my own employees paystubs under Workforce let alone help my accounting clients that I handle their QB files for them.  Amazing that it took 3 QB Reps and a Moderator to finally fess up to the fact that there is no access for the employer "at this time".  Communication is lousy at best.  instead of saying "sorry this application is under construction", they throw up a message that says "your employer is not enrolled" making it sound like you shirked your duties and don't care about your employees.  Shame on you Intuit:  it's time to take on the responsibility of making this right, or since we're already in recovery mode, at least tell all of your loyal customers what's up.  If you can send out mass emails to tell us to update our payroll subscriptions, certainly you can send out a mass email to say "We're under construction, here's what's working and here's what's not".  Then teach your QB TEAM to give the right answers.   Step up Intuit, Quickly.  We are getting weary.   ... View more