Hello there, realsocialllc.
I'm here to explain why QuickBooks shows your account is on hold under the Payroll page.
The message indicates there's a payroll transaction we'd like to review. To verify, let's check your email for a message with the subject Important: Urgent issue with the payroll account for [Business name]. Once you find it, you'll know all the information and what document you need to submit to fix this as soon as possible. Then, send a new email to EMSPayrollFraud@intuit.com.
On the other hand, if you see this message in your email Payment request for failed payroll debit, this article will guide you through: Resolve a non-sufficient funds (NSF) hold on your payroll service.
If you don't receive an email from us, please consider contacting our Payroll Team. They will ask your current email address and phone number to help you any changes made to your payroll service. This also ensures you'll get an important notification or an email from us.
Stay in touch if there's anything else I can help. Just drop a comment below, and I'm happy to assist you.
