cancel
Showing results for 
Search instead for 
Did you mean: 
mark149
Level 2

Accepted a credit card payment on May 8 Today is May 12. Why is it still "in process" ??

 
Solved
Best answer May 12, 2020

Best Answers
JessT
QuickBooks Team

Accepted a credit card payment on May 8 Today is May 12. Why is it still "in process" ??

Hi Mark,

 

Normally, it would take 2-3 business days to receive your customer's payment. However, during the first time, it can take up to 5 business days because we'll build up your merchant account.

 

If you've already processed credit ard payments before, please contact our Support to trace this transaction.

 

Let me know if you have other questions in mind.

View solution in original post

1 Comment 1
JessT
QuickBooks Team

Accepted a credit card payment on May 8 Today is May 12. Why is it still "in process" ??

Hi Mark,

 

Normally, it would take 2-3 business days to receive your customer's payment. However, during the first time, it can take up to 5 business days because we'll build up your merchant account.

 

If you've already processed credit ard payments before, please contact our Support to trace this transaction.

 

Let me know if you have other questions in mind.

View solution in original post

Need to get in touch?

Contact us
Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up