Anyone having pending transaction problem other than me?

It's good to see you here in the Community, @chashundley.

I'd love to help you with your concern about the pending transactions. But can you please provide more information about it? Are you referring to the bank transactions? Any additional information could help us provide the best resolution to your concern.

Please know that the Community forum is always open to help you if you have other concerns with QuickBooks. Wishing you all the best!

Beginning 6-13 every purchase I made using my debit card were paid AND show as a pending transaction also. I now have over $2000 in pending transactions even though they also show as paid in the ledger. So my account balance is actually off by more than $2000 and I have over 30 pending transactions. 

I thought I replied but I don’t see it so, I apologize if I replied twice. 

Befinning the 13th of June every purchase I have made using my debit card is showing in my account as paid AS WELL AS PENDING. So a $20 dollar purchase debits my account $40. ($20 for it being paid and $20 for the pending charge). I have 30-40 of these transactions totaling over $2000. Now my actual account balance is off by over $2000. And this has been for over 14 days. 

I'm here to share some information about the pending status of your debit card transactions in QuickBooks Online (QBO), chashundley.

Your checking transactions have the Pending status because your bank has not yet declared them as cleared in QBO. It also takes 1-5 business days for the funds to arrive in your bank account. In addition, there are several factors that influence funding time. Such as the time of day you enter transactions or the length of time it takes your chosen financial institution to verify and process electronic transactions.

Once the transaction has cleared your bank account, you now need to match and categorize them in QBO. If the status doesn't change after the given time frame, I'd suggest reaching out to our Payments support team to further check the transactions. They can pull up your account in a secure place and verify the reason why they still show as pending. 

I'll include this helpful resource that you can use as a guide in making sure the balance of your QBO account matches your real-life bank statement: Reconcile an account in QuickBooks Online. 

If you have other concerns about your checking transactions, please don't hesitate to leave a reply below. Have a good one, and stay safe. 

I completely understand how pending transactions work. I believe what your missing is that the transactions are showing as PAID and PENDING at the same time. My only linked account is QuickBooks checking (Meta Bank). Also above my now 50 or so pending transactions list is a notice stating “!Something isn’t working. There seems to be an issue. Please try again later. “. We’ll later is now 15 days later and I have over $2000 tied up in already paid pending transactions. 

I agree. Thanks for the help. 

I'm happy to hear that my colleague was able to help you, 
chashundley. It's our pleasure if you'll contact our Support Team.

If there is anything else you need help managing transactions or any QuickBooks-related concerns, feel free to get back to us. You can reach out by posting in our Community forum again. Wishing you all the best!

I’m experiencing the same issue. Did you find a fix for this? I’m unsure on what my account balance actually is. It’s very stressful and frustrating. My transactions are also pending as far back as 6/23/2023. Please let me know if you found a solution for this issue. 

Thanks !

Welcome to the Community, @Kpatton.

Since your transactions are still pending for more than 15 days now, I recommend contacting our Customer Care team. You can request a screen-sharing session. This way, they can check your balance and the cause of the pending transactions.

Here's how:

1. Sign in to your QuickBooks Online company.
2. Click Help (?) at the top right.
3. Select or type Contact Us.
4. Enter your concern, then hit Let's Talk.
5. Choose a way to connect with us:

• Ask the community to get help from businesses like yours.
• Start a chat with a support expert.

Additionally, here is an article to guide you in categorizing your transactions once everything is cleared: Categorize and match online bank transactions in QuickBooks Online.

Don't hesitate to comment below if you have questions about bank transactions. I'm always here to help. Have a great day.

Did they fix this I have the same problem!

I have the same issue and at the same starting date… did they fix it?

No, I chatted with two individuals from QuickBooks support team that was unable to help me resolve this issue as they said it was out of their scope. They recommended that I contact GreenDot support team for help regarding the pending transaction issue. As of now I'm trying to figure out how to reach GreenDot support as I do not have an account in which you need in order to chat with them. 

I'll guide you to the best way to contact the best support and be able to speak with one of their experts to help you fix the pending transaction issue. You may refer to this link: https://www.greendot.com/helpcenter/contact-us. You may scroll down to the bottom part of the article to see their contact information.

Moreover, reconciling your bank account every month will ensure it matches your bank statement. This way, your books will be balanced and accurate in particular ways.

If you have any additional QuickBooks-related concerns, don't hesitate to post them here in the Community. We'll make every effort to address your concerns. Have a great day!