Bank cleraed the wrong amount for a check. How do I fix this?

Thank you!

If you are reconciling to your bank statement, won't your reconciliation then be off?

Hello, Nathan-K.

I'm glad to see you dropping by here in the Community. I can provide information reconciliation process in QuickBooks Online (QBO).

Once you cleared the bank statement, the reconciliation for that month is still there. You can still undo the reconciled transactions if there are discrepancies. 

Here's how:

1. Go to the Bookkeeping or Accounting menu and select Chart of Accounts.
2. Find the account and then click View register.
3. Select the transaction you want to unreconcile.
4. Review the check (✓) column. If the transaction is reconciled, you’ll see an R.
5. Choose the box until it's blank.
6. Once done, tap on Save.
7. Click Yes on the prompt message.

Additionally, I've included our reconciliation guide for reference. This article helps you ensure your QuickBooks accounts match your real-life bank statements.

Once done reconciling, you can also print your reconciliation report. This way, you'll have a handy copy of your data for future use.

Please know that I'm just a post away if you need more assistance about reconciliation. Take care.   

What if the bank did it for under the amount?  $1,045.37 is the correct check amount but bank put $1,015.37.  how do you reconcile that?

Let me guide you on how you'll be able to reconcile the two different amounts, Mindy271.

There are times you may need to review your transactions and make some quick edits. If this is so, you can do it right from an account register. To do this, follow the steps below:

1. Find and select the transaction in the account register to expand the view.
2. Make changes to the available fields.
3. If you want to change something in the grayed-out sections, select Edit. This opens the full transaction form where you can make additional changes.
4. When you're ready, select Save or Save and close.

Furthermore, QuickBooks offers several reports that cater to your business. You'll just have to customize them to make sure you get the information you need most. Attached is an article that will clearly explain how you can customize a report: Customize Reports In QuickBooks Online.

You can always drop a reply below if you think there are questions that are in your mind. Remember, we're always right here to help.

I have the same issue but it is with a payroll check and its not allowing me to edit the check register. When I click edit it takes me to my payroll check list and that does not allow you to edit it. All though the check list is correct its the posting amount that is not. I also can not "find match" because it cleared for more than I wrote it. How is this fixed? 

Hi there, @edojnia.

Thanks for following the thread and sharing your concerns. 

I recommend editing the check to make the necessary corrections. This way, your books can balance. Please know you can only edit paychecks if you haven’t sent your payroll to us yet.

Here's how you can edit: 

1. Go to Payroll, then Employees.
2. Select Paycheck list.
3. Choose the paycheck(s) you'd like to delete or void, then click on Edit.
4. Hit Yes.

If you are unable to make the change, you'll see a message explaining why. You'll need to contact support for help with the paycheck.

For additional details about this process, check out Edit, delete, or void employee paychecks. 

Please let me know if you have any questions or concerns. I'm always here to lend a hand. Take care! 

I have the same issue with a Payroll Check, the bank cleared the check for .60 cents less. How I can fix that? The check is already cleared and is a payroll check I can't edit it, but my reconciliation is with a .60 cents difference and I can't continue

I'm here to help you fix the .60 cents difference when reconciling accounts in QuickBooks Online, Patty8791.

You can record an expense of .60 cents on the same date as your bank statement. Afterward, manually enter this expense in the bank register as a check. Here's how:
 

1. Open your QBO account.
2. Go to the Transactions page.
3. Click the Go to bank register button.
4. At the very top of the list, select the Add journal entry, Add check, or Add deposit ▼ dropdown menu.
5. Select Check.
6. Fill out the fields to complete the transaction.
7. When you're done, select Save.

Learn more about the process by visiting this link: Manually add transactions to account registers in QuickBooks Online.

I'm adding this article to understand the reconciliation workflow in QuickBooks.

Reply below if you have further questions.