cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Level 1

double entries in my register

I have been using 2017 and have online payroll. When going to reconcile the checks that I write appear twice in the register and are there month to month making it more difficult to reconcile.

Thanks

Solved
Best answer April 21, 2020

Best Answers
Highlighted
QuickBooks Team

double entries in my register

Hi there, @Capricious.

 

I'd be glad to help you correct duplicate transactions when reconciling. You need to remove double entries in your register.

 

Here's how: 

  1. Go to the Banking menu.
  2. Choose Bank Feeds and then Bank Feeds Center.
  3. In the Items Reviewed section, select the account with the transactions you want to remove.
  4. Select Items to Delete.
  5. Choose the transactions you want to delete.

Once done, you can refer to this article on how to match your real-life bank and credit card statements: Reconcile an account in QuickBooks Desktop.

 

Please let me know if there's anything else I can do to help you succeed today. I'm here to help. Have a great day. 

 

 

 

 

View solution in original post

5 Comments
Highlighted
QuickBooks Team

double entries in my register

Hi there, @Capricious.

 

I'd be glad to help you correct duplicate transactions when reconciling. You need to remove double entries in your register.

 

Here's how: 

  1. Go to the Banking menu.
  2. Choose Bank Feeds and then Bank Feeds Center.
  3. In the Items Reviewed section, select the account with the transactions you want to remove.
  4. Select Items to Delete.
  5. Choose the transactions you want to delete.

Once done, you can refer to this article on how to match your real-life bank and credit card statements: Reconcile an account in QuickBooks Desktop.

 

Please let me know if there's anything else I can do to help you succeed today. I'm here to help. Have a great day. 

 

 

 

 

View solution in original post

Highlighted
Level 1

double entries in my register

I dont see an items reviewed section,items recieved ,?

Highlighted
Moderator

double entries in my register

Hello @Capricious,

 

Items Reviewed is a tab you can locate when your bank account is connected to the banking feeds. Since it is not, you'll want to run a quick report of your register and compare each detail of your check. Doing so, you can decide whether you delete them or not.

  1. Go to Banking.
  2. Click Use Register.
  3. Select your bank account.
  4. Click QuickReport.

From here, you can simply open each check in case you needed to delete them.

 

Lastly, here's a few articles you can read for ideas in managing your bank account and transactions: Banking and Bank Feeds for QuickBooks Desktop.

 

Keep me posted in the comments down below if you have any other questions. I'll be happy to help.

Highlighted
Level 1

double entries in my register

when going to quick report,I get an error saying need a name.

Also I'm not allowed to delete a lot of entries because of payroll. 

Highlighted
QuickBooks Team

double entries in my register

Hello, @Capricious.

 

Let's run the Verify and Rebuild Data Utility tool to isolate this error for possible data damage.

 

Rebuild Data:

  1. Go to the File menu.
  2. Choose Utilities, then select Rebuild Data.
  3. Select OK on the QuickBooks Information window.
  4. Follow the prompt to save a backup.
  5. When you see Rebuild has completed, click OK.

Verify Data:

  1. Go to the File menu.
  2. Choose Utilities, then select Verify Data.
  3. If you see QuickBooks detected no problem with your data, click OK. You can continue using the company file.
  4. If Verify finds an issue with your data, you’ll be prompted to Rebuild Now or View Errors.
  5. Select Close.

Once completed, let's restart your computer to ensure that al QuickBooks components are fixed. You can browse these articles for more insights in resolving duplicates in your account:

Don't hesitate to get back to us if you have other questions about managing your downloaded transactions. I'm just a few clicks away.

Need to get in touch?

Contact us