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sg-fixedit-gmail
Level 2

How can I deposit physical checks into my QuickBooks checking account?

I have seen online that QuickBooks has mobile deposit but I cannot find it in my app. I've called the support line multiple times and keep getting different answers. I've also read that you can type it in manually and deposit that way but haven't been able to find that option either. TIA
22 Comments 22
TirzahC
QuickBooks Team

How can I deposit physical checks into my QuickBooks checking account?

I'm here to ensure you can deposit your check using the mobile app, sg-fixeditg. 

 

You can make mobile check deposits from your QuickBooks Online app through your Cash Flow screen.

 

Here's how:

 

  1. Access the Cash Flow menu.
  2. From your QuickBooks Checking balance, click Send Money.
  3. Hit Deposit checks.
  4. Enter the check amount.
  5. Sign your name on the back of your check and write "For mobile deposits only" under the signature.
  6. Take front and back photos of your check. It's recommended doing this on a well-lit, dark-colored surface to capture all four corners of it and its details.
  7. Review the amount and confirm your check images are clear. Retake them if necessary.
  8. Take note of the displayed date for when your funds will be available.
  9. Select Finish depositing.

 

I've also included a detailed resource about working with mobile check deposits which may come in handy moving forward: Use mobile check deposit with QuickBooks Checking.


For additional information about recording a mobile deposit, you can refer to this article: Add a bank deposit in QuickBooks Online mobile.
 

If you still need to know more about mobile check deposits, let me know by adding a reply below. I'm right here to continue to help you.

sg-fixedit-gmail
Level 2

How can I deposit physical checks into my QuickBooks checking account?

Thanks for the quick response.

The only options given to me under "send money" is "transfer money between accounts" and "put money aside in envelopes". 

AbegailS_
QuickBooks Team

How can I deposit physical checks into my QuickBooks checking account?

Hi there, @sg-fixedit-gmail.

 

I appreciate you getting back to us here in the Community. Allow me to chime in and provide information about depositing a check using a phone.

 

If the option to use mobile check deposit is not visible on your end it's because it's unavailable, the system may not be eligible for this feature. You can check the requirements to make successful deposits at your convenience.
 

Also, I'm adding a link that contains a breakdown of articles on how to manage the bank feeds, fix common online banking errors: Bank feeds.

 

You can also check for more information about Mobile check deposits and frequently asked questions to learn more about it.

 

Let me know if you have other concerns or questions about deposits. I'm always around to help. Have a great day.

sg-fixedit-gmail
Level 2

How can I deposit physical checks into my QuickBooks checking account?

Ok so this is the requirements?

"Mobile check deposit is offered by QuickBooks Checking and Money by QuickBooks and subject to eligibility criteria. Your QuickBooks Checking or Money by QuickBooks account must be active and in good standing."

 

Can you tell me what criterias I need to meet to be eligible? And by good standing that means positive balance, correct? What do I need to change to be eligible?

TirzahC
QuickBooks Team

How can I deposit physical checks into my QuickBooks checking account?

Yes, the mobile check is subject to eligibility criteria, sg-fixedit.
 

Please take note that Mobile check deposit is available only on iOS devices. 

 

The mobile check deposit is a feature offered in QuickBooks Checking or Money account holders. If you don't have one yet, you may sign up by checking these links:

 

 

Once approved, you can now deposit checks that you receive from your customers.

 

Also, All checks must be written in your name, signed by you, and drawn from a bank in the United States or one of its territories. If you meet this criteria, you can deposit the following types of checks:

 

  • Business checks
  • Personal checks

 

Additionally, check out these articles below to get answers to the mobile check frequently asked questions: 

 

 

We'll be right here if you have additional queries with the mobile checks.

sg-fixedit-gmail
Level 2

How can I deposit physical checks into my QuickBooks checking account?

Ok, it is not available on Android. That's what I needed to know. I will find a different bank to use. Thank you.

gtgot
Level 1

How can I deposit physical checks into my QuickBooks checking account?

How long do you expect for the IOS16 check deposit issue will be fixed.  I just opened a quickbooks checking acct and I am not able to deposit any physical checks through mobile deposit.

 

Also, once that feature is available again, are there any limits to the # of checks you can deposit in a given month?

 

and is there a limit to the dollar amount you can deposit on any given check?

 

Thanks

ZackE
Moderator

How can I deposit physical checks into my QuickBooks checking account?

Thanks for joining this thread, gtgot.

 

I've reviewed our ongoing/solved investigations and can confirm there's currently no records of subscribers reporting that they're having issues with their mobile check deposit feature on iOS devices.

 

Since you've been approved for a QuickBooks Checking account, you'll see an option to Deposit checks when you tap Get Money in your QuickBooks Online mobile app for iOS.

 

Before depositing a check, you'll want to make sure you don't need the funds immediately. You'll also want to confirm it meets our requirement of being a business or personal check.

 

Here's a list of checks that can't be deposited with your mobile check deposit feature:

  • Savings bonds
  • Travelers checks
  • Credit card check
  • US Treasury checks
  • 3rd party checks (not payable to you)
  • Non-demand deposit account (post no debits)
  • Line of credit, home equity, or a brokerage check
  • Foreign checks (routing number not registered by the American Banking Association)

 

If you're not seeing an option to Deposit checks after clicking Get Money, please let me know what you're seeing. An image can also help give me a better understanding of why you're unable to deposit checks with your mobile check deposit feature.

 

In regard to limits for mobile deposits, you can see yours by signing in to the account on a mobile device. Your limit will be displayed when you begin the check capture process.

 

I've also included a couple detailed resources about working with our mobile check deposit feature which may come in handy moving forward:

 

I'll be looking forward to your response. Have a wonderful day!

sg-fixedit-gmail
Level 2

How can I deposit physical checks into my QuickBooks checking account?

Any word on when this feature will be added to the android app?

Bryan_M
QuickBooks Team

How can I deposit physical checks into my QuickBooks checking account?

Hi there, @sg-fixedit.

 

I'll be happy to give you a clear emphasis on the availability of mobile check deposit through an Android app.

 

Let me share some information about mobile check deposit eligibility.

 

Mobile check deposit isn't available to all customers. If you don't see the option or it's unavailable, it means you're not yet eligible, regardless of the operating system on your phone.

 

To become eligible, your QuickBooks Checking account must be active and in good standing.

 

Furthermore, you'll need to sign up for QuickBooks Payments and QuickBooks Checking and use mobile check deposit. Wait for the approval, and then you can deposit checks using your phone without going to the bank.

 

If you want to learn more about QuickBooks Checking and Money by QuickBooks, you can read through this article: Find out more about mobile check deposit.

 

For any further concerns about mobile check deposit, you can always comment below. I'll just be here, keeping an eye on any of your concerns. Thank you, and have a great day!

DP77
Level 4

How can I deposit physical checks into my QuickBooks checking account?

How do I enable mobile deposit for another user on my QBO account?  There's no "cash flow" option for them at all.

Rasa-LilaM
QuickBooks Team

How can I deposit physical checks into my QuickBooks checking account?

Let me clarify why you're unable to activate the mobile deposit option for another user, DP77.

 

As mentioned by my colleague, the feature isn't available to all customers. If you're eligible, you'll see the option to deposit checks when you click on Get Money.

 

For more details, you can read this article: Use mobile check deposit with QuickBooks Checking. It explains how to enter the check information, endorse one, and submit it.

 

To learn more about how the feature works as well as answers to frequently asked questions for mobile deposit, click here to view the complete information.

 

Also, you can bookmark the link to the Community page for future reference. There, you'll find resources and tools to help you manage your accounting processes easily, as well as tips to help your business thrive.


If you have other payment-related concerns or have additional questions about QuickBooks, drop a comment below and tag my name. I'll be delighted to respond to them. Have a good one.

DP77
Level 4

How can I deposit physical checks into my QuickBooks checking account?

I ALREADY HAVE THE MOBILE DEPOSIT FEATURE!!!   

 

My QBO subscription supports up to 3 users.   MY employee, who is on my QBO account as a user does not see it when they log into the app.   How do I enable that for them?  

JamesAndrewM
Moderator

How can I deposit physical checks into my QuickBooks checking account?

Thanks for joining the thread, DP77.

 

I'll chime in and share with you the requirements to become eligible for the mobile check deposit. QuickBooks Checking and Money by QuickBooks provide mobile check deposits, subject to eligibility criteria.

 

Only the person that applied and is approved is the only user that can move money to and from your QuickBooks Checking account. When the option to use the mobile check deposit is unavailable on your employee's end, the system may not be eligible for this feature. You may refer to this article for detailed information: Find out more about mobile check deposits.

 

You can also visit this article to learn how to check when QuickBooks deposits customer payments into your bank account: Find out when QuickBooks Payments deposits customer payments.

 

If you have any further concerns about QuickBooks-related concerns, don't hesitate to post them here. Stay safe!

mhangus63-yahoo-
Level 1

How can I deposit physical checks into my QuickBooks checking account?

I don’t have the icon where it says deposit checks

Adrian_A
Moderator

How can I deposit physical checks into my QuickBooks checking account?

Hi there, mhangus63.

 

As my colleague shared above, this feature isn't available to all customers. If you're eligible, you'll see the option to Deposit checks when you click on Get Money.

 

I'd suggest reaching out to our Payments Support Team so we can verify the eligilibility of your account.

 

Once approved, feel free to browse through this article to know how to use this feature and deposit checks without going to the bank: Use mobile check deposit with QuickBooks Checking

 

We'll be right here if you have additional queries with Deposit checks.

atubbiolo
Level 1

How can I deposit physical checks into my QuickBooks checking account?

What are the requirements? Whats the big secret? Everything seems so evasive and vague about this  feature. I have a QBO Checking, payroll, and everything I need except the ability to deposit my customers checks into the account. For this I have a second bank that lets me do it with an app. The money is there the next day.

Mich_S
QuickBooks Team

How can I deposit physical checks into my QuickBooks checking account?

It's important that your customers' checks are seamlessly deposited into your QuickBooks Online account, @atubbiolo. I'm here to discuss the requirements with you.

 

QuickBooks Checking and Money by QuickBooks both provide mobile check deposits, but only to those who meet certain requirements. Your Money by QuickBooks or QuickBooks Checking account needs to be open, active, and in good standing. 

 

See the following articles to find out what kind of checks you can deposit, any fees associated, and more:

 

 

I'd be delighted to share any additional queries that you have regarding banking, deposits, or QuickBooks in particular. Fill me in so I can respond as soon as I can. Take care of yourself always.

VS4Hire
Level 1

How can I deposit physical checks into my QuickBooks checking account?

For anyone else who missed it, Mobile Deposit is only available on iPhones - that's the only eligibility requirement - not sure why they can't just say that.

 

If you have an Android like me, find another bank to use. If you have an iPhone, the customer service rep has explained how to find it several times in this thread.

kirkadkisson
Level 1

How can I deposit physical checks into my QuickBooks checking account?

Is mobile check deposit still only available on iOS? I would need it to work on Android. 

JoesemM
Moderator

How can I deposit physical checks into my QuickBooks checking account?

I'll share details about using mobile check deposits in QuickBooks, @kirkadkisson.

 

QuickBooks Checking Mobile Remote Check Deposit (MRDC) has already launched the capability to use QuickBooks Checking on Android devices. However, mobile check deposits aren't available to all customers. If you're eligible, you'll see the option to Deposit checks when you click on the Get Money button.

 

Before doing so, you'll need to sign up for QuickBooks Payments and QuickBooks Checking and use mobile check deposit. Wait for the approval, and then you can deposit checks using your phone without going to the bank. For more details about mobile deposit checks, see this article: Use mobile check deposit with QuickBooks Checking.

 

You can also visit these articles to answer frequently asked questions for mobile deposit and when QuickBooks deposits customer payments into your bank account:

 

 

If you have other payment-related concerns or additional questions about QuickBooks, please let me know. I'm always here to help. Take care.

TheLimeMaide
Level 1

How can I deposit physical checks into my QuickBooks checking account?

It is absolutely ridiculous that QB is not transparent with the "certain criteria" for depositing checks into the checking account that we are PAYING FOR!! I just got off a chat with a rep. They gave me a number to call and would only give me vague information. I shouldn't have to jump through hoops to be able to use my checking account when I can just go to a local bank, set up an account FOR FREE, and deposit my business checks no problem. Quickbooks loses customer over this. I like the features that quickbooks offers, but I'm just sitting on checks that I can't deposit into my personal bank account. I'd like to have access to my money.

 

It's really upsetting that the company is not forthcoming with their criteria and leaves their customers in the dark. Not cool and honestly sketchy.

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