How do I transfer funds between QuickBooks and my chase account? Note that I'm not asking about how to record the transaction, but moving physically the funds.

If I am understanding your question correctly,  you would need to set up a bank transfer through the bank from the bank you have your QuickBooks deposits sent to into Chase.  You will need the routing and account number for both banks.  You can probably set it up from either bank but may take a few days for them to confirm the accounts. 

Thanks for joining the Community, userdiego.
 

To confirm I have a full understanding of what you're looking to accomplish, are you referring to transferring funds you've processed through an Intuit merchant account? 
 

If so, you'll be pleased to find out the transfer of money is an automatic process. You don't have to manually do anything normally, however there's a few things I'd recommend checking if you're not receiving payment batches.
 

The first thing to review is your QuickBooks Payments information. When these accounts are applied for, there's an option to not add a bank account on file. If a user chooses to take this route and begins processing payments once an application is approved, with no place for Intuit to send their money, the transactions will remain on hold until a financial institution is added.
 

Here's how to make sure you have direct deposit set up in our Merchant Service Center:
1. In QBO, go to your Gear (⚙️) icon, then Account and settings.
2. Access the Payments tab and click Manage details.
3. Move your cursor over Account & Settings in the navigation bar.
4. From the drop-down menu, choose Account Profile.
5. Locate your Deposit Account Information section and you'll see if there's an account on file or not.
 

If there isn't one, definitely enter your preferred deposit details by selecting Add. After doing so, you'll need to contact our Payments Support Team to request the release of funds on hold. I'll go over how to get in touch with them later in this post.
 

In the event you already had this info entered, move on to checking the next possibility. Intuit periodically does reviews on transactions to help protect all parties involved. If you're new to processing with QuickBooks Payments, your first set of batches will be held for 5 business days. This includes the initial batch and all others that happen afterwards, until the review timeframes are completed. Once funds are sent to your financial institution as a deposit, you should see them within 3-5 banking days.
 

There's also the possibility of rejects occurring. When deposits are sent to a bank, they can be routed back toward their sender for a number of reasons (typo in the account and/or routing numbers, etc.). If this ever happens with your funds, you'll receive email notifications from Intuit letting you know what's occurred. Once you've corrected the problem with your financial institution, you can contact our Payments Support Team to have funds released:
1. Click your Help (?) icon.
2. Select Contact Us.

I've included a few resources about using an Intuit merchant account. These may come in handy moving forward:

• Why are my funds on hold?
• Information about the initial five day delay & other reviews
• Update business & account information
• Fix rejected ACH payments or fees

Feel more than welcome to post a reply if there's any other questions. I'll be here to help. Have an awesome day!

Hi ZackE,

Yes, I received the funds through an Intuit Merchant account and now are being held in Quickbook Cash.

I followed your instructions to add successfully a Chase bank account. But, I have an additional question.

Will the transfer of the current funds in Quickbook Cash (not future invoices) take place automatically? If not, how do I transfer them?

Thanks,

Diego

Hello there, @userdiego.

I appreciate you for following the instructions shared by my colleague and it's glad to hear that you already received your funds.

Let me help share insights about your concern in QuickBooks.

Yes, QuickBooks automatically records deposits and fees deducted from your QuickBooks Payments transactions.

Make sure the deposit account you select is the same as where you deposited the payments. Also, it should be the same account where fees are deducted from in real life.

To select an account in QuickBooks, here's how:

1. Go to the Gear icon ⚙, then Account and Settings.
2. Go to the Payments tab.
3. In the Chart of Accounts section, select your accounts and save.

Also, you can read out these resources on how to check when QuickBooks deposits customer payments into your bank account and answer to frequently asked questions about QuickBooks Payments Deposits:

• Find out when QuickBooks Payments deposits customer payments
• Common questions about payments deposits in QuickBooks Online

Please add a comment below if you have other questions about QuickBooks Payments or any concerns, I'm just a post away to help you. Have a good one!