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Why are new "features" in QBO ever introduced as an "opt in" trial? This is an annoyance and between that, the "Emoji How are we doing?" surveys and the multitude of interruptions trying to sell other services, have made using QBO tedious and disrespectful of my time. In fact, I just had another survey for the Community page interrupt me while I was tying this and could not continue without declining the survey or responding to it.
You want feedback? Rollback all the garbage you hoisted on us over the past two years and you wouldn't need surveys to see if people have finally given up complaining about QBO and accepted this garbage.
this 100%. frustrating. I'm just nervous I would somehow fat finger and accidentally approve one of these goofy reminder emails to one of my clients.
I find the notifications to be very distracting and a time-suck. I would like QBO to make it easy to turn things off so I can keep things simple and concentrate.
If you find another accounting software that isn't constantly trying to sell more products to you and distract you while you are trying to work, please share!
It's November 26 and still the annoying popup reminders about late invoices keep showing up even after disabling late notices in the settings. The screen is just slightly less annoying. As one posters asked, "when do we expect to be paid for our testing of these N00 and W0nd3rful f3atures?"
Exactly. Head the nail right on the head with this comment. Ive had an ongoing issue of mixed customer and vendor data and had "higher tier" people supposedly working on it but here I am years later and nobody has contacted me and it just waste my time trying to reach back out. So I just deal with it unfortunately. Getting all these "new and useful" updates and features have just created more problems for us. Especially this AI changing out invoice email subject lines, trying to be hip and cool. I can't send these types of trendy email titles to government accountants, it looks ridiculous.
Complete rewiring of our brains (as it relates to accounting, Intuit, QBs, QBO, etc.) was not necessary.
You have gone to every possible length to ensure utter disgust from so many clients by:
1. Dumbing down the software until it is almost unusable, and
2. Wasting time developing AI tools that are forced, without regard for the time and resources you are COSTING us, your customer.
I'll save myself some grief - and tell you how AI sums up the Intuit circumstances - as of today - 12-16-2024:
"In conclusion, based on the available information, it appears that Intuit has a significant de facto monopoly in the personal finance software and small business accounting software markets, but its dominance is not absolute and may be subject to change over time."
Do us all a favor and be the change WE (the paying customer) want to see.
<hand on head emoji> AD INFINITUM
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