How do you get a verification from QBO bank/Green Dot that an ACH transation really took place since the payment neve was deposited into the ACH account given?

I understand that getting paid quickly is a priority for you, Beth.  I want to share some information with you.

When you schedule a bill payment, you and the payee will receive an email confirmation. After the bill payment is completed, you'll receive another email confirmation. You can see the status of all your Bill payments on the bill payments page.

The processing time for QuickBooks Bill Pay can vary depending on the chosen payment method.

Standard ACH Payments Delivery Time is 3-5 business days. This is the typical processing time for ACH payments, which can be affected by third-party delays or risk reviews.

Eligible QuickBooks Bill Pay users can choose Faster ACH Payments to schedule bill payments to be paid in 1 business day (excluding weekends and federal holidays). An additional $10 processing fee applies for each payment.

For more info about QB Bill Pay, check out this article: Learn about QuickBooks Bill Pay.

In addition, If you want to learn how to check which bill pay add-on you have, you can read this article: Check which Bill Pay you use in QuickBooks Online.

I'll continue to assist if you need anything else with receiving payments. Just let me know in the comments. Have a good one!

Thank you  but I need verification from Green Dot, not QBO. I need them to reach out to vendors bank for verification bc they claim they never received $$.

I'll ensure you'll get the verification code from Green Dot to verify if they've received the funds, @Beth1416. 

After processing a bill payment in QuickBooks, you should receive a confirmation via email. If you haven't received this email, I recommend contacting Green Dot to verify if the payment went through. You can find their phone number on the back of your debit card.

Additionally, you can use the QuickBooks debit card to make purchases, withdraw funds from ATMs or your QuickBooks Checking account.

The thread is always open if you need further assistance with processing payments using your QuickBooks Checking or if you any other concerns inside QuickBooks Online. Have a good one.

The problem is I do not use merchant center in QBO but when doing Bill Pay I was told funds first go out through QB bank/Green Dot so Green Dot will not give me any verification-Inquiry must come from QB persons that deal with GreenDot and Bill Pay but no one has been able to assist me with verification from the bank not just QB.

I'll connect you with our Customer Care Support team, who will do their best to assist you with obtaining the verification you need, @Beth1416.

Here's how:

1. Open your QBO account and select the Help (?) icon.
2. In the search field, type in your question or issue.
3. Click on Contact Us, then choose a way to connect with the right expert:

• Chat with an expert
• Get a Callback from the live expert

Please let us know if you need further assistance with reaching our live experts or if you have any other concerns inside QuickBooks. We're always here to help.