Thank you for the details,
I'm here to help resolve your issue. You may be experiencing some data issues. Thus, the Add funds to this deposit section are unavailable on your end. With that, let's run some steps to isolate the issue.
To start with, log into your account in an incognito window. Here is a list of keyboard shortcuts to open one:
- For Google Chrome: Ctrl + Shift + N
- For Mozilla Firefox: Ctrl + Shift + P
- For Microsoft Edge: Ctrl + Shift + P
- For Safari: ⌘+ Shift + N
If it works, you can go back to a regular browser and clear its cache. Piled browser history can be the reason for some issues on the page. You may also switch to a different browser like Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge.
I've also added this reference as your guide in making deposits: Add bank deposit.
I'm just a post-away if there's anything that I can help with.