Good News! You can pay your bills online with QuickBooks Online (QBO). However, you can do the task using the web version of QBO. With your mobile app or phone, you can only use the Expense feature to record or pay your bills.
With Bill Pay, you can integrate the app to QBO Essentials, Plus, and Advanced to pay, track, and manage bills right inside the software.
Here's how you can learn more about paying bills with Online Bill Pay in QuickBooks Online.
On the other hand, here are some of our help articles you can open for more information about Online Bill Pay:
For more hints about managing QuickBooks and your vendor transactions, you can also open the topics from this article: Enter expenses, pay bills, write checks, and manage suppliers.
Please let me know if you need further assistance with paying your bills. I've got your back and am always happy to help. Thanks for reaching out, wishing you and your business all the best.
Thanks for posting again here, @ekobin,
If you already signed up for Online Bill Pay and still can't access the Send a Payment page, try to perform some browser troubleshooting. Issues in the program are sometimes affected by the data accumulated in the cache.
Open a private window and see if the error appears there. Incognito mode will not save history, which makes it a great place to test for caching problems.
You can use any of these keyboard shortcuts to launch a private window on different browsers:
Google Chrome: press Ctrl + Shift + N
Mozilla Firefox: press Ctrl + Shift + P
Safari: press Command + Shift + N
If you can see the details on the report, go back to regular browsing then clear the browser's cache. This method removes the cache history to start with a clean slate.
If you already tried this, and still getting the same problem, I recommend getting in touch with our Support Team. They can help report this to our engineers who deals with program bugs and other program concerns.
Here's how to contact us:
If you have other concerns or updates about the bill payment problem, let me know in the comment below. I'll be right here to help you with the best that I can. Have a nice day!
Did all that, nothing different. There is no “send payment” button at the end. Contacted your customer service yesterday. They gave me online bill pay customer service number. It is disconnected. I need to have this working on your web site through my phone or iPad. I take it it is not working on the app, which is very strange. Otherwise, will go back to Bill.com as a separate service, the way I had it before, everything works on their app, which is crazy as you guys have it powered by Bill.com