cancel
Showing results for 
Search instead for 
Did you mean: 
phamonjr
Level 1

I can't find my uber card bank which is gobank in the add list

 
3 Comments 3
Mark_R
QuickBooks Team

I can't find my uber card bank which is gobank in the add list

Welcome to QuickBooks Community, @phamonjr.

 

There are possible reasons why you can't find your GoBank account in the list. And I'd be happy to share them with you and help you connect your bank in QuickBooks Self-Employed (QBSE). 

 

The reasons are:

 

  • You're using a different name of the bank. Make sure you've entered the correct name of the bank or have tried all possible links. You can search by the banking login URL to ensure you are using the correct listing.
  • Your bank is not a participating financial institution.

If you have confirmed the required details, and you still can't find your bank. You'll need to use the Request support your bank option and ask us to add your bank. Let me guide you how.

 

  1. Go to the Bank Accounts page, and search your bank account.
  2. Click the Still can't find your bank? link.1.PNG
  3. Enter the Bank name and Bank web address (URL) in the field, then click Request.2.PNG

Alternatively, you can import your transactions to QBSE using the CSV file. For more guidance, you can check out this article: Import Transactions from Earlier Date Ranges.

 

You might also want to read this article to learn how to categorize bank transactions in QBSE.

 

Please let me know how it goes. I'll be around to help if you have any other concerns. Have a good one.

Budmanweiser
Level 1

I can't find my uber card bank which is gobank in the add list

I have the same issue. 

Ive Rrquested my bank be added gave all info needed and still no responce.

Concidering this app is designed for the Ridshare drivers of Uber and Lyft and others the bank or web bank or CC would be able to be found pretty easily.  

Uber Visa is used by alot of drivers. 

Uber Visa 

GoBank

Green Dot Bank 

 

FritzF
Moderator

I can't find my uber card bank which is gobank in the add list

Thanks for joining this conversation, @Budmanweiser.

 

Since you already submitted a request to add your bank in QuickBooks Self-Employed (QBSE), rest assured that our Product Engineers are now reviewing it. We add support for new banks based on the number of customer requests, and also on approvals from the banks themselves.

 

I'll also submit feedback regarding this to our Engineers. They're always looking for ideas to consider on how to improve QBSE.

 

Just in case, I'll add these articles for future reference:

 

 

Please reach out to me if you have any other issues or concerns, and I'll get back to you as soon as possible. I'm always here to help. Have a wonderful rest of the day!

Need to get in touch?

Contact us