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benjarm
Level 1

I have a bank account linked and it was pulling transactions properly until the beginning of this week and now it is no longer getting updated transactions.

 
2 Comments 2
Jovychris_A
QuickBooks Team

I have a bank account linked and it was pulling transactions properly until the beginning of this week and now it is no longer getting updated transactions.

Let's download your transactions back to QuickBooks Online, @benjarm.

 

Before we start, may I know the specific bank you're having problems with QuickBooks, or does it show a particular error code? I'd appreciate it if you can share more about this to conduct further investigation and provide you the best way to fix the issue.

 

There are times that online banking may conduct system maintenance. You can sign in with your online banking website to see if there are notifications that you need to take care of.

 

In the meantime, I suggest updating your bank feeds manually and see if it downloads your bank transactions. You can follow these steps for the process:

  1. Go to the Banking menu from the left navigation panel.
  2. Select the Banking tab.
  3. Choose the bank account you're having problems with under the Bank and Credit Cards section.
  4. Click the Update button.

 

If you have updated anything recently on your bank's website, make sure to update the bank's sign-in info in QuickBooks. You can follow the steps through this article in Step 3: Update your bank info in QuickBooksWhat to do if you get a bank error or can't download transactions in QuickBooks Online. It includes the fixes for error codes like 103, 106, 185, and more.

 

Also, you can upload transactions to QuickBooks via WebConnect if they have undergone system maintenance. You can check this article for the directions: Manually upload transactions into QuickBooks Online.

 

Please let me know if you need further assistance. I'm here to help anytime. Take care, Benjarm!

Fiat Lux - ASIA
Level 15

I have a bank account linked and it was pulling transactions properly until the beginning of this week and now it is no longer getting updated transactions.

@benjarm 

Have you tried open your QBO account on incognito/private browser and rerun the bank feeds?

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