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Is anyone having issues with updating banking transaction from an AMEX Bluebird account since they changed their website?

 
2 Comments
QuickBooks Team

Is anyone having issues with updating banking transaction from an AMEX Bluebird account since they changed their website?

Glad to have you here in the Community, @laura-wagner. I can help sync your AMEX transaction in QuickBooks Online (QBO).

 

Since your financial institution changed its website, you'll have to update your bank sign-in information in QBO. This way, it'll reflect the changes.

 

To do so, please follow the detailed steps below:

 

  1. Click Banking from the left menu.
  2. Choose the credit card account from the list.
  3. Select the pencil icon to edit, then click the Edit sign-in info button.1.PNG
  4. Enter your updated bank website username or user ID and password, then select Save and connect.
  5. Click I'm done, Let's go! to confirm.

Once done, your credentials are updated and connected to your bank's website. 

 

I'm adding this article for more information: How to update your bank account sign-in information.

 

Just in case you have missing transactions downloaded from your AMEX Bluebird account, feel free to check out this article for more guidance: What to do if you can’t find downloaded transactions in QuickBooks Online.

 

If you need any additional assistance while managing your bank transactions, you can leave a comment below. I'll be sure to get back to you.

QuickBooks Team

Is anyone having issues with updating banking transaction from an AMEX Bluebird account since they changed their website?

I'm back to ensure everything is up and running, @laura-wagner.

 

Did your AMEX Bluebird transaction download after updating your bank manually? I can provide further assistance if you encounter any issues with this.

I'll be more than happy to assist you again. Happy Thanksgiving!

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