Afternoon,
QBO - I have a transaction that is appearing as both a credit and debit in my chart of accounts. When I delete the debit line it deletes the credit line also.
This is a transaction that I have approved via the bank feed (it's a refund to a client) and is an expense however the system duplicated it and create a linked debit line.
As a result, when I try and reconcile my account the debit line is showing up on my exception report. If I then delete this line it deletes the already reconciled payment item and throws my accounts out.
I believe this is some kind of setup issue and that the expense account thinks this is both a debit and credit item. How do I correct this?