PNC Small Business Account View CC Link Has Changed
I too am experiencing PNC syncing issues... And after looking closely into it, I have identified (1) specific issue that is causing this on my end... Don't know if this applies to anyone else, but thought it could be helpful.
I am working with a master CC account containing about 20 sub accounts...
We always used "PNC Small Business Account View" under the link https://pnc.fdecs.com/eCustService/ to sync the cards, but now this link has been replaced with simply www.pnc.com, and we've had nothing but syncing issues since then.
As I checked, we already have an investigation regarding PNC accounts. This has been raised to banking engineer to understand why this unexpected behavior is happening. I suggest reaching our Customer Support Team so they can add your details which can help with this issue to be resolved as soon as possible.
Go to Help and select Contact us.
Enter PNC Account in the question field and click Let's talk.
Choose either to Start a message or Get a callback.
While we are working to resolve this, you can manually import the transactions. I've added the articles below in case you need them:
I see how that would take time away from your business, but don't worry. Our Customer Support Team will take care of you and make sure this issue is addressed as soon as possible. Once you get in contact with them with the steps that my colleague provided above, then you'll be able to tell them about how your bank's URL has changed. If you have any other questions, feel free to ask.
Remember, the Community is always here to back your back. Take care!