QB Online stopped downloading NWFCU Bank Trans after latest update. Reconnect did not solve nor did adding as a new account. Still no trasactions downloaded. Ideas?

Thank you for alerting us about this issue, @txgatorboy1.

We currently don't receive any reported connection problem between the Northwest Federal Credit Union (NWFCU) bank and QuickBooks Online (QBO). Usually, there are several factors why transactions won't download. These include the following:

• A connection issue between your bank and QBO.
• The financial institution’s server is offline.
• Error messages or codes that require you to perform a certain task. 

At this time, let's perform a manual update to download entries from your bank.

1. From the Banking menu, select Banking.
2. Tap the Update button at the right-hand side of the screen.

If your bank makes changes on your financial institution's website, you need to update your bank information in QuickBooks as well.

1. Select the blue tile for the bank account, and then select the Edit or pencil icon to edit.
2. Click Edit sign-in info.
3. Update your info.

If the issue continues, I recommend following the next steps provided from this article to fix the error: What to do if you see a bank error or bank transactions won’t download.

To learn more about banking connections, you can also read the topics from here: Find help with bank feeds and reconciling accounts.

When you reconcile your account in the future, you may as well check out the information from this article as your guide: Reconcile your bank account with QuickBooks.

You can always visit us here if you have any other concerns. I'm happy to help. Keep safe and cheers to more success!

I have reconnected all of my bank account connections multiple times and have even added my Checking as a new account to see if it would download any transactions.  QBO can connect to NWFCU without issue and no errors are encountered when trying to download transactions.  It completes successfully without any transactions.

Hello again, txgatorboy1.

I appreciate all the details and the troubleshooting steps you've performed to resolve the issue. However, since you're still having a problem with your NWFCU bank account with QuickBooks, I suggest reaching out to our Technical Care Team for further assistance. They have tools like screen-sharing that will help check the root cause and find a permanent solution to this issue.

You'll first have to check out our support hours to ensure we can assist you on time. Here's how:

1. Go to the Help menu at the top.
2. Tap Contact Us. 
3. Enter the brief description of your concern in the What can we help you with? field. 
4. Hit Let's talk. 
5. Choose a way to connect with a live support agent. 

For a future task, you can visit our QuickBooks Online (QBO) Resource Hub, which provides you with articles about managing your QBO account, bank, customers, vendors, reports, and taxes.

If you have other questions or concerns, don't hesitate to comment below. I'm always here to help. Have a good one.

Transactions started showing up today in QB however nothing before 10/01/2020.  I tried disconnecting, reconnecting and setting 08/01/2020 as the import from date with no luck.  I was able to manually add the missing transactions manually from 09/25/2020 - 09/30/2020.  If transactions keep failing to appear, I will reach out to the Tech Care Team for assistance.