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MichaelinNOVA
Level 1

Qucikbooks Desktop 24 getting a 99999 error when attempting to link with USAA

I cannot link to USAA, there is an option when I select a bank of "USAA Federal Bank Saving - NEW"

 

However, when I try to link it throws an error before even asking for login credentials.

The help message tells me to download a QBO file from USAA, but they do not offer that type of download, only CSV.

 

I see this has been answered a dozen times and no real answer has been found.

 

Please help.

 

 

 

4 Comments 4
MorganB
Content Leader

Qucikbooks Desktop 24 getting a 99999 error when attempting to link with USAA

Thanks for joining us here in the Community, MichaelinNOVA.

 

You've come to the right place for assistance. I'm here to provide some info about the error you're seeing in QuickBooks Desktop.

 

The 99999 error typically means transactions aren't actively updating. The good news is the error usually resolves itself within 48 hours. According to the fix bank connection errors in QuickBooks article, if it hasn't resolved in 48 hours please reach out to the QuickBooks Desktop Support Team.

 

Feel free to drop a comment below if you have any other questions. I'll be here to help in any way that I can.

MichaelinNOVA
Level 1

Qucikbooks Desktop 24 getting a 99999 error when attempting to link with USAA

That answer does not help.

 

This is an issue upon initial creation of the link. Also, this is the Desktop version, not online.

 

Many people are having this problem and everyone is posting the same copy and paste response.

That does not fix the problem.

 

Anyone else have any ideas? Or chime in if you are having a similar problem.

MichaelinNOVA
Level 1

Qucikbooks Desktop 24 getting a 99999 error when attempting to link with USAA

Popping this to the top. Still no answer on this. Anyone else still having the error?

ThomasJosephD
QuickBooks Team

Qucikbooks Desktop 24 getting a 99999 error when attempting to link with USAA

Hi Michael.

 

I see you've raised your concern in the Community regarding your bank issue. I'm happy to inform you that one of our colleagues has recently provided an effective solution to this issue. To ensure you can access this resolution right away, I will direct you to their suggestion: Reclassify Transactions tool in QBDT.

Additionally, you have the option to download, add and match your bank feed. For more detail please read this article: Download bank feed transactions in QuickBooks Desktop.

 

If you have any further questions, feel free to drop us a comment.

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