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lanceb
Level 2
posted
‎July 08, 2021 11:06 AM
last updated ‎July 08, 2021 11:06 AM

Quickbooks Outdated browser

When is Quickbooks going to support other browsers from within the desktop version. Right now you are using an outdated version of Internet Explorer 11 and I can't automatically import my transactions anymore because my bank doesn't support outdated browsers. I have to manually download the transactions from my banks website and them import them into Quickbooks. I have Windows 10 fully patched, Quickbooks fully patched so its not an issue with that, its an issue with the Desktop version using IE11 to connect to my banks website.

 

There are multiple threads in your forums regarding this and you haven't done anything with it as some of these are all the way back on Oct 5 2019 and refer to this exact same problem.

 

https://quickbooks.intuit.com/learn-support/en-us/other-questions/chase-bank-no-longer-supports-the-...

 

https://quickbooks.intuit.com/learn-support/en-us/other-questions/changing-default-browser-in-qb-des...

https://quickbooks.intuit.com/learn-support/en-us/other-questions/changing-default-browser-in-qb-des...

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2 Comments 2
Mark_R
Moderator
Moderator
‎July 08, 2021 01:08 PM

Quickbooks Outdated browser

We're taking notes of your feedback, @lanceb.

 

I understand the difficulty of importing your bank transactions into QuickBooks Desktop (QBDT) due to an outdated version of Internet Explorer. For us to help improve your experience importing transactions in QBDT, I suggest submitting feedback directly to our product engineers. This way, they can look into this matter further and consider expanding the support for other browsers in QBDT. Here's how to send feedback:

 

  1. Open your QuickBooks Desktop.
  2. Go to the Help menu, then select Send Feedback Online.
  3. Choose Product Suggestion.
  4. Enter your feedback and click Submit.

 

You can also visit our blog site so you'll be able to get the latest news about QuickBooks and what our Product Care Team is working on. 

 

Please continue to reach me here in the Community if you have additional questions about importing bank transactions in QBDT. I'll be sure to get back to you.

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Ads Suck
Level 3
‎July 11, 2021 12:48 PM

Quickbooks Outdated browser

Come on!!!  This is a frigging ridiculous situation.

 

Quickbooks is FORCING Small Business owners to USE a browser that is a huge SECURITY RISK with FINANCIAL TRANSACTIONS!!!!!

This is absolutely SHAMEFUL.

Internet Explorer hasn't been support for YEARS!!!!!

Massive Security Risk!!!!

FIX IT!!!!

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