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William Lavasque
Level 3

Bank Feed Setup, for Gotomycard.com accessed through my banking website and not directly

So I'm trying to set up Bank Feeds through for a credit card. I use my online banking information for Truliant Federal Credit Union to login and I don't see my credit card as an option to select. I've come to the conclusion that this is because the credit card is through a different party. I don't view the credit card in the same place in online banking as I do my other accounts. It's a link to a different site. I've determined it was through Gotomycard.com . So when I try to set up bank feeds through gotomycard.com my banking login and password don't work. And if i try to login to gotomycard.com directly using my Truliant username and password, it won't let me in. In order to set up bank feeds for my credit card do I need a separate login for gotomycard.com?  

Solved
Best answer November 22, 2019

Best Answers
Angelyn_T
QuickBooks Team

Bank Feed Setup, for Gotomycard.com accessed through my banking website and not directly

Hello, @William Lavasque.

 

You need to have a separate username and password for the GoToMyCard.com account. These can be done by logging in to your financial website and clicking on Sign Up to create a login.

 

To connect your account to QuickBooks Online (QBO) seamlessly, you can check this article: Online Banking Overview.

 

I'm a post away if you need anything else. Have a great day!

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1 Comment 1
Angelyn_T
QuickBooks Team

Bank Feed Setup, for Gotomycard.com accessed through my banking website and not directly

Hello, @William Lavasque.

 

You need to have a separate username and password for the GoToMyCard.com account. These can be done by logging in to your financial website and clicking on Sign Up to create a login.

 

To connect your account to QuickBooks Online (QBO) seamlessly, you can check this article: Online Banking Overview.

 

I'm a post away if you need anything else. Have a great day!

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