Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Connect with and learn from others in the QuickBooks Community.
Join nowI am unable to upload my credit card transactions to an existing account number. when I choose to use an existing account the number doesn't come up.
Solved! Go to Solution.
Hello @Acheney,
Let's run the QuickBooks Utility tools to see your credit card account so you can upload your transactions successfully. Let me show you how.
A. To Verify Data
B. To Rebuild Data
In addition, here's an article you can read to learn more about the QuickBooks tools: Verify and Rebuild Data in QuickBooks Desktop.
Lastly, I've got you this helpful article to get a better view about how you can review your transactions: Learn how to add and match Bank Feed transactions in QuickBooks Desktop.
Drop me a response below if there are other things you need help with. I’m here anytime. Take care and stay safe!
Hello @Acheney,
Let's run the QuickBooks Utility tools to see your credit card account so you can upload your transactions successfully. Let me show you how.
A. To Verify Data
B. To Rebuild Data
In addition, here's an article you can read to learn more about the QuickBooks tools: Verify and Rebuild Data in QuickBooks Desktop.
Lastly, I've got you this helpful article to get a better view about how you can review your transactions: Learn how to add and match Bank Feed transactions in QuickBooks Desktop.
Drop me a response below if there are other things you need help with. I’m here anytime. Take care and stay safe!
Thank you for your help!!
Hi I bought the upgrade to QBDT Premier 24, Bank feeds are not working. I can't change the names of my bank accounts in the chart of accounts Yes I have tried all the suggestions here and on other win11 blogs and to no avail.
I am on Win 11 I ran the "Verify data" in the utilities and it said the data was fine. The Bank feeds are not working and I have a lot of work to get done, can you help?
Thank you for sharing the screenshots, plbaldwin. Your input is invaluable in understanding the issue you are encountering.
Allow me to provide guidance and support in troubleshooting the issue at hand. Resetting the update is a recommended step that can effectively address any unexpected behavior you may be encountering in the Bank Feeds feature of your QuickBooks Desktop (QBDT) application.
This will refresh the app and clear any corrupted data that could be causing problems. After that, log back in and check if the banking is now working.
If the issue persists, it is advisable to run the Quick Fix My Program feature from the QuickBooks Tool Hub as an additional troubleshooting step.
Here's how:
You can read this article for the detailed steps: Run Quick Fix my Program from the QuickBooks Tools Hub.
I'll be sharing these resources that will guide you in running and customizing reports in QuickBooks:
Please let me know if you have any concerns while setting up your bank transactions in QuickBooks Desktop, plbaldwin. I'm always happy to guide you on using QBDT's banking features.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.