Thanks for joining this thread, @Anonymous. I can see that you did everything you could. Let me provide an update and additional information about the banking error you're having.
I appreciate you sharing detailed information about your banking concern.
Currently, the investigation about getting error 590 when connecting the US bank account to QuickBooks Online (QBO) is still ongoing. Right now, we don't have the exact time frame when this will be resolved. But rest assured that our engineers are dedicatedly working to find a permanent fix to this issue.
If you haven't yet, I recommend reaching out to our Customer Care team to add your account to the list of affected users. This way, you'll be able to receive updates and notifications about this via email. Here's how:
- In your QBO account, navigate to the Help icon.
- Then, click the Search tab and select Contact Us.
- From there, enter a brief description of your concern and click Continue.
- Once done, select a way you want to connect with our phone support.
In the meantime, to ensure you can still work with your books in QBO, you may consider manually uploading your bank transactions via CSV file. Once done, categorize and match them to make sure they are allocated to the correct account.
Additionally, it's recommended to regularly perform the reconciliation process for your account to ensure they match your real-life bank or credit card statements.
Please post a reply below if you have any other banking concerns. I also appreciate it if you can add details about the interaction you have with the phone support team. I'm always here in the Community and ready to help. Have a good one.
