check register not showing a running balance. just has N/A in bank column

In the check register, @SallyP1. There is a chance that you have clicked the other heathers that usually will show N/A.

There are only two heathers that will show balances, which are the dates and the reconciled and banking status columns. The other heathers will show N/A, such as reference number, payee, and deposit.

I've attached some articles that can help you manage your Charts of Accounts:

• Add an account to your chart of accounts in QuickBooks Online
• Create subaccounts in your chart of accounts in QuickBooks Online
• Import your chart of accounts to QuickBooks Online

I'll be here if you still have questions about your transactions. Have a lovely day!

I don't understand what I selected or how it happened that I get data/reconciled status only in my check book register with no running total.  Please tell me how to get running total back n check book  thank you  I also don't understand your word "Heathers"

Re: check register not showing a running balance. just has N/A in bank column with wording     Only display

date/reconciled status in my check book register.  How to change back to running balance????

I appreciate you returning to this thread, @SallyP1. 

I noticed a duplicate post for the same query that you posted earlier. However, my colleague has already answered a similar question. You can find their response through this link: https://quickbooks.intuit.com/learn-support/en-us/banking/re-why-bank-account-is-not-showing-running....

Let us know if your concern about the check register not showing a running balance in QuickBooks Online persists. We'll do our best to help.

I have done the troubleshooting and using Google browser. What other reasons could this be happening for?  

Welcome to the QuickBooks Community! 

Thank you for sharing that you have completed some troubleshooting steps and are using the Google browser, FTaxProfessional. Could you verify which steps you used? In the event you may not have used a private browser, could you share the results? Here's how:

 Please refer to the keyboard shortcut keys below to proceed:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + N
• Safari: Command + Shift + N

If you note that the Running balance (Balance) is visible on the register while using the incognito mode, it indicates a data-related problem. To fix this, kindly clear your regular browser's cache and cookies. If the issue persists, consider using another supported browser.

I will be looking forward to your response! See you in a few.