Citi Cards bank feed stopped working

Thanks for getting this to our attention, @epodcpa,

If you already did all possible solutions for the OLSU 1013 error, I recommend reaching out to our Technical Team directly. They can provide additional troubleshooting to complete your work.

Contact us through these steps:

1. Go to your QuickBooks Home page, then click the Help menu at the top.
2. Choose QuickBooks Desktop Help from the drop-down.
3. Hit the Contact us icon.
   

You my also refer to this article for other troubleshooting steps: Fix OL and OLSU Bank Feeds errors in QuickBooks Desktop

Let me know how the calls goes. I want to make sure this is taken care of for you. Have a nice day!

I have the same issue that just started happening this week. Early in week I was able connect bank feeds to both Citi and Chase. Now neither works. getting same error form both - OL-231. I have QB Premier 2019. 

I have resolved the problem as follows. Both Chase and Citi bank feeds now work.

1. run the TLS 1.2 Readiness tool - http://dlm2.download.intuit.com/akdlm/SBD/QuickBooks/TLSTool/TLSTool.exe

2. reinstall IE:  (run one of the following)
Download Internet Explorer 11 (32-bit) https://go.microsoft.com/fwlink/?LinkId=324628
Download Internet Explorer 11 (64-bit) https://go.microsoft.com/fwlink/?LinkId=324629