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ck46
Level 1

Deleted reconciled check, recreated and marked cleared but it's still showing as a discrepancy

I'm catching up on reconciling my checking account in QB desktop 2021, and immediately ran into an issue. The starting balance was $1000 too high. So I ran the discrepancy report and found that a check from 2022 was accidentally deleted. I recreated the entry exactly as it was originally. I then went into the account register, located the new entry, and marked it as cleared (there are only three options for the checkbox column: null, checked, and asterisk). It was null, so I changed it to checked. I received a message about manually clearing entries which was expected. The problem is the entry is still in the discrepancy report, and the beginning balance in reconciliation is still $1000 too high. I've tried verifying the data and rebuilding the data. Neither fixed the issue. Is there something else I have to do? I can't believe that I would need to undo all of the reconciliations back to 12/2022 and redo them to fix the issue.

 

I found a lot of articles aimed at Quickbooks Online which don't seem to match my situation exactly. There is no "R" option in the account register in my version of desktop.

1 Comment 1
RogelioL
QuickBooks Team

Deleted reconciled check, recreated and marked cleared but it's still showing as a discrepancy

I appreciate what you've done so far on your end, @ck46. Let's ensure you can correctly reconcile your account and get you back on business.

 

To begin with, please know that even after you delete the transaction, it may still be on the list, but the difference should be zero. Rest assured, it won't affect your reconciliation. Also, marking the entry as checked is correct.

 

Since you've already completed the Verify/Rebuild process, we can either undo the previous reconciliation and redo it or ignore the discrepancy and let QuickBooks enter an offsetting adjustment.

 

For further information and detailed guidance on reconciling your account, please refer to this article: Fix beginning balance issues in QuickBooks Desktop.

 

Once you've reconciled your account, you can check out this article to learn more about QuickBooks: Get Started QuickBooks Tutorials US.   

 

Let me know if you need further assistance with your reconciliation. Keep safe.

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