I’m struggling to categorize the deposit as income. In the “Add funds to this deposit” area, I enter the checks that make up the deposit, but am unable to categorize them as income. The only options available in the Account field are bank accounts, not categories of income. How to I code a deposit as income? For example, I received a check for services. I want to code as consulting income.
I've got some tips to share with you about categorizing a deposit in QuickBooks Online, @LJB3.
When making a deposit in QBO, you can select an Income account from the Add funds to this deposit field.
If you haven't created an account yet, I recommend adding it on your Chart of Accounts.
Here's how:
Open the Accounting menu and select Chart of Accounts.
Click on New.
Select Income from the Account Type drop-down.
Fill out all necessary details.
Once done, click on Save and Close.
On the other hand, if you're unable to see the Income account you already created, I suggest performing some basic troubleshooting steps. This way, any browser-related issues will be fixed.
To start, log in to your QBO account using an incognito browser. To open it, follow these shortcut keys:
Google Chrome: Ctrl + Shift + N
Internet Explorer: Ctrl + Shift + P
Mozilla Firefox: Ctrl + Shift + P
Safari: Command + Option + P
In case you're able to deposit without issues, then you'll have to clear your regular browser cache to resolve unusual browser behavior.