How to record error withdrawal and reimbusment to show under vendor?

Hi there, @PinkyK.

You can create a vendor credit and associate your insurance GL account to record the error and reimbursement. Then, you can apply it to the future bill. Let me guide you through the process.

1. Sign in to your QuickBooks Online (QBO) account.
2. Click + New, then select Vendor credit.
3. Select the vendor from the drop-down.
4. In the Category details section, select your insurance GL account.
5. Enter the $13,000 amount.
6. Click Save and close.

This process won't show up on your bank account. However, it'll be an available credit that you can use to pay a future bill to the same vendor.

I'm adding this article for more guidance: Enter vendor credits and refunds in QuickBooks Online.

Just in case you want to run specific vendor reports in QBO to view all money paid to a vendor, you can check out this article: Run a report with vendor totals.

Come back to this post if you have other concerns or follow-up questions about this. I'll be around to provide further assistance.

Thank you, the only problem is, I don't have a future bill. I only have a withdrawal and a deposit in my banking section.

Thanks for the prompt response, @PinkyK. I'm here to assist you further with recording your vendor transactions in QuickBooks Online (QBO).

If the transactions appear on your Banking page, you can categorize the bank error transaction to the proper GL account. If not, create an expense or check for the error and assign the GL under the Category/Account section.

For the reimbursement, you can either categorize the transaction affecting the Accounts Payable category if it shows up on your Banking page or record a Bank Deposit if it does not.

Then, follow the steps provided by Mark_R above to generate a Vendor credit.

Lastly, link the bank deposit to the vendor credit using the Pay Bills option to keep your expenses accurate.

Additionally, you'll want to view vendor transactions in QBO and manage their profiles to track them properly.

Please let me know in the comment below if you have additional questions about this or anything related to QuickBooks. I'm just around to help you.

Perfect, it worked! Thank you!

It's a pleasure to have you here again, @PinkyK.

I’m glad that my colleague Kevin_C was able to help with your concern.

Please know that you’re always welcome to post in the Community space for any QuickBooks concerns you may have.

If you need tips and resources to manage your QuickBooks Online account and finances, feel free to visit our Support page to learn more. This provides information to help your navigation experience be more effective.

Let us know if you have other questions about managing your vendor transactions in QuickBooks. We'll be happy to lend a helping hand. Stay safe!