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Sacca
Level 2

I have a Chase credit card transaction that is not downloaded. I've checked everywhere in QB including the Uncategorized.

Can I manually add that transaction?
Solved
Best answer February 18, 2023

Best Answers
AbegailS_
QuickBooks Team

I have a Chase credit card transaction that is not downloaded. I've checked everywhere in QB including the Uncategorized.

Yes, @Sacca.

 

QuickBooks Online offers the ability to manually enter transactions, including those associated with a credit card. Here's how:

 

  1. Select the Plus icon.
  2. Click Expense.
  3. Choose the credit card account in the Bank/Credit account drop-down.
  4. Enter the additional information about the transaction.
  5. Click Save.

 

To learn more about adding transactions manually, you can check out this article: Manually add transactions

 

Additionally, I've attached an article you can utilize to help locate transactions in your account registers so you can examine or modify them: Find, review, and edit transactions in account registers in QuickBooks Online.

 

I've also included a few detailed resources about working with transactions which may come in handy moving forward:

 

 

Fill me in if you have further question about entering transactions manually in QuickBooks. I'm always around to help you out. Have a good day!

View solution in original post

7 Comments 7
AbegailS_
QuickBooks Team

I have a Chase credit card transaction that is not downloaded. I've checked everywhere in QB including the Uncategorized.

Yes, @Sacca.

 

QuickBooks Online offers the ability to manually enter transactions, including those associated with a credit card. Here's how:

 

  1. Select the Plus icon.
  2. Click Expense.
  3. Choose the credit card account in the Bank/Credit account drop-down.
  4. Enter the additional information about the transaction.
  5. Click Save.

 

To learn more about adding transactions manually, you can check out this article: Manually add transactions

 

Additionally, I've attached an article you can utilize to help locate transactions in your account registers so you can examine or modify them: Find, review, and edit transactions in account registers in QuickBooks Online.

 

I've also included a few detailed resources about working with transactions which may come in handy moving forward:

 

 

Fill me in if you have further question about entering transactions manually in QuickBooks. I'm always around to help you out. Have a good day!

Sacca
Level 2

I have a Chase credit card transaction that is not downloaded. I've checked everywhere in QB including the Uncategorized.

Thank you for taking the time to help. I've uploaded the transaction. 

Maybelle_S
QuickBooks Team

I have a Chase credit card transaction that is not downloaded. I've checked everywhere in QB including the Uncategorized.

Hi there, @Sacca.

 

I'm happy that my peer was able to help you with your issue. If you need further assistance, let us know in the comments. We'd be happy to help.

 

Looking forward to seeing you again in the future. 

Tru
Level 1

I have a Chase credit card transaction that is not downloaded. I've checked everywhere in QB including the Uncategorized.

I want to ask, if there are two cards on the QB accounts where those transactions to those cards are being categorized, are the reports from QB from both of those cards together?

Bryan_M
QuickBooks Team

I have a Chase credit card transaction that is not downloaded. I've checked everywhere in QB including the Uncategorized.

We're glad you joined this thread, @Tru.

 

We'd like to learn more about the details of your goal concerning having two cards in QB accounts. Furthermore, several reports can be pulled up in QB about the different transactions, would you mind sharing the kind of transactions on those cards?

 

Click the Reply button below for additional info so we can further help you. Keep safe, and have a good day.

Tru
Level 1

I have a Chase credit card transaction that is not downloaded. I've checked everywhere in QB including the Uncategorized.

They were regular transactions. From qb subscriptions payments to supply purchases. 

Rea_M
Moderator

I have a Chase credit card transaction that is not downloaded. I've checked everywhere in QB including the Uncategorized.

We appreciate you getting back to us and providing further details about your concern, Tru. I understand you want to verify if the reports in QuickBooks Online (QBO) combine the transactions of your two cards. I'll provide the details about this below.

 

Yes, QuickBooks incorporates transactions if both cards are set up as regular credit card accounts, and the reports will show their data together. 

 

Moreover, transactions downloaded from each card will be categorized under their respective accounts. When you run reports like standard P&L, you'll see a summary of all your credit card accounts into a single category, like Credit Card Expense.

 

Additionally, we recommend regularly reconciling your accounts (monthly) to track your transactions effectively. To help you in doing or fixing reconciliations in QBO, you can check out this article: Learn the reconcile workflow in QuickBooks.

 

If you have follow-up questions about managing accounts and transactions in QBO, you can always come back to this thread. I'm here to help.

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