I have quickbooks mac desktop and web connect and wells fargo bank are not working,

Welcome to the Community, @RikiTikiTavi3. I can see the need to get your banking issue resolved immediately. With this, yes, there's a way to download transactions with Web Connect and Wells Fargo that does work. 

I've read the error message you've mentioned above. It looks like you haven't completely set up the online banking in the program. Also, the file type may not be .qbo since this is our supported format when importing bank transactions. That may be the reason you're unable to import them.

First, I'd suggest setting up online banking in QuickBooks Desktop (QBDT) for Mac. This way, you'll be able to import your Wells Fargo transactions to the software through Web Connect. I'll guide you how. 

1. Go to Banking from the top menu.
2. Select Online Banking Setup. 
3. Enter Wells Fargo in the Search field. 
4. Depending on your bank, you may be presented with options for Direct Connect/Web Connect or Web Connect only.
5. You can choose which bank accounts you can add to the program on the Link your Accounts screen. 

Second, you'll have to download a statement from your bank's Web Connect site using a .qbo file. Then, import it to QBDT for Mac. It helps you complete the setup process. Here's how: 

1. Choose Website.
2. Locate the download area for your account.
3. Download a statement to your computer.
4. Open the Downloaded Transactions window from the Banking menu. 
5. Click the Import File icon to import your statement.
6. For each downloaded account, choose a matching QuickBooks account from the Store in the QuickBooks Account menu.
7. Hit Continue.
8. Select OK after QuickBooks finished importing transactions.

For the detailed instructions, see this article's Set up the account section: Set Up And Use Online Banking (Mac). 

Once imported, I recommend adding your Wells Fargo transactions and creating renaming rules. You can also match them to the existing entries in your register. Doing so will help ensure your financial records are accurate in the software. For more information, view the Add and match transactions section through the article I've provided above. 

Also, you can visit this website: Fix Online Banking. It provides you the recommended solutions to help you resolve any online banking issues. 

Please know that you can count on me if there's anything else you need. Keep safe always, @RikiTikiTavi3.

This does NOT fix the problem.  I am stuck in a setup banking loop.  As I have said before - I have done this setup many, many times and it does not work.  It does not upload the Well Fargo document and so it sends me back to the setup online banking.  Wells Fargo downloads a qfx file.  Apparently this is not the correct file.  How do I get the correct file?

Thank you for providing me the exact file type Wells Fargo uses, @RikiTikiTavi3. It helps me determine the root cause of this issue. Rest assured that I've got the steps to help you get the correct file. This way, you'll be able to bring in your transactions to the software. 

Right now, the supported format when importing bank transactions to QBDT for Mac is .qbo file. I'd first recommend converting the .qfx file into that type to help you complete the Web Connect process. I'll guide you how. 

1. Open the .qfx file in a text editor like Notepad.
2. Locate the Intuit Bank ID label near the top of the code: <INTU.BID> with a number after it.
3. Change the number after <INTU.BID> to a code used by a financial institution that is supported by Intuit. 
4. Save the file as .qbo.

Also, you can open your Safari browser. Then, enter Convert .qfx file to .qbo as the keyword in the Search box. You'll be able to see a lot of websites that provide you steps about the file conversion process.

Once converted, import the file again using the second batch of steps I've provided above. 

I suggest adding your bank transactions or matching them to the existing entries in your register. It helps you ensure the accuracy of your financial records in the program. Just go to the Downloaded Transactions window from the Banking menu to perform this activity. 

You can always check out Chapter 7 through this PDF article: QuickBooks for Mac 2020 User Guide. From there, you'll learn more about managing your bank-related tasks in the software.

I'll lend a helping hand if you need further assistance. Take care always, @RikiTikiTavi3.

Your fix does not work. This needs to be fixed. Please advise. Thank you.

Hi @OzzieG,

I appreciate the update you provided. I'll point you in the right direction for support. 

Given that you already went through the steps provided by my colleague @RaymondJayO and it's still not working for you, then I suggest contacting our Technical Support team for further assistance. They can pull up your account in a secure environment, and check as to why you have this issue.

Here's how:

1. On your QuickBooks homepage, go to the Help menu.
2. Choose QuickBooks Desktop Help.
3. Tap the Contact us button.

You can also keep this article for future reference, whenever you'd like to contact our support teams: Support hours and types. Here you'll find a complete list of our support teams, alongside their operating hours.

You can always post here in the Community whenever you have questions. I'll be sure to get back to you. 

Hi!

I am experiencing the same circular loop when trying to set up a Wells Fargo bank account in Quicken Desktop Mac 2020.

My Desktop app is up to date.

When I select "Banking > Downloaded Statements" I am asent back to the "Set Up Online Banking" start screen. Frustrating.

When in the app, if I click on "Help", there is no option to "contact" Quicken support. Frustrating.

Please help!

Hello there, HPIQuickAccounts.

I'd like to route you to the right support to help you troubleshoot in connecting your WellsFargo account. I'd suggest contacting Quicken support so they can look into your account and further investigate the root cause of the issue. 

I've also added this handy article for more detailed way to contact the Quicken Support: How to Contact Quicken Support. 

I'm just around the corner if you have other questions. You take care!

I have the same issue, did it ever get solved?

Thanks for visiting the Community Space, Maureen. 

For me to fully address your concern and provide you with a detailed resolution, is there any error message received while connecting your bank to QuickBooks Desktop (QBDT) for Mac account? May I confirm if you're also experiencing bank connectivity issues with Wells Fargo? This way, it would help me check if there are cases or reports from the other users relating to your concern. Additionally, to provide you with comprehensive information and guide you through the process.

Any additional information is much appreciated, as this will help me verify to have a proper workaround for you.

You can visit this article to help you guide in setting up and connecting your bank using Web Connect or Direct Connect: Set up online banking for QuickBooks Desktop for Mac. It also includes the steps on how to download, import, and match the transactions in QBDT.

Feel free to get back to us and leave a reply below for any additional QuickBooks-related concerns. We'd be glad to help you. Keep safe!

Quickbooks Mac:

• Cannot connect to financial institutions, continually receive "Communication Error 503."
• Cannot import transactions from any .qbo file.   Get message to set-up online banking.
• See first bullet point.

Please advise.

Thank you.

- Mark

Hi there,  MFMauceri. Let me assist you with why you're getting an error. 

After May 31, 2022, access to add-on services will be discontinued for QuickBooks Desktop for Windows 2019 and previous versions. That includes sending emails, Payroll Services, Live Support, Online Backup, Online Banking, and other services.

For more information, you may check out this article: QuickBooks Desktop service discontinuation policy.

If you wish to continue having the feature to send invoices, you may need to upgrade to a newer version of QuickBooks Desktop from within the program. 

Let me know if you have additional concerns. I'll help you right away. Stay safe and be well.