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jsanproserve-574
Level 1

I NEED TO CHANGE BANK NACCOUND

I NEED SOMEONE TO CALL ME ASAP PLEASE xxx xxx xxxx
1 Comment 1
AlcaeusF
Moderator

I NEED TO CHANGE BANK NACCOUND

Hello there, @jsanproserve-574.

 

I know that you need to get in touch with someone as quickly as possible. However, Community is a public forum, and the ability to call is unavailable.

 

I'd suggest using the Get a callback or Start a chat feature from the Help menu. Our support can assist you with updating bank account information if necessary.

 

Let me walk you through how:

 

  1. Go to the Help menu at the upper right. 
  2. Choose Contact Us
  3. Enter your specific concern in the What can we help you with? box. 
  4. Click Let's talk
  5. Select Get a callback or Start a chat
  6. Enter your contact information. 
  7. Choose Confirm my call or Send message.

If you're trying to change your bank account with the payroll service, you can do it through the payroll settings. Please follow these steps:

 

  1. Click the Gear ⚙ icon, then Payroll Settings1.JPG
  2. In the section titled Bank Accounts, select Edit ✎ (if the option is unavailable, please contact us so we can help you change your bank account).
  3. Select Update.
  4. Select Add new bank account.
  5. If you bank with one of the 8 banks listed, select the bank and enter your online banking user ID and password. Otherwise, search your bank name or select Enter bank info manually. Enter your routing and account number, then select Save.
  6. Select Submit.

In case you want to change the account where we deposit customer payments, here's how:

 

  1. Sign in to QuickBooks Online in a web browser.
  2. Go to Gear ⚙, then select Account and Settings.
  3. Select the Payments tab. In the Deposits section next to Standard Deposits, select Change bank.
  4. Select Add new bank account.
  5. Enter the Routing Number and Account Number of the bank account you want to change to.
  6. Select Save.
  7. Review the bank account info and is selected, then select Submit.

I've also attached an article you can use to make changes to the subscription payment info: Update the payment method or info for your QuickBooks Online subscription.

 

Please let me know if you need anything else. The Community and I will be here to help you.

Need to get in touch?

Contact us