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Hello,
We have a digital product business set up on Shopify, and we accept Paypal payments.
Right now, we have to match each transaction that comes into our Paypal Bank account into the respective Sales Receipt.
For example, our Paypal bank will look like this:
Jan 5 - $15 - Bob Smith
Jan 6 - $30 - Jane Doe
Jan 7 - $50 - John Does
Then we have to go into sales receipt and search through each of them, then match them. However, we also accept other payments, so this process takes a little bit of time and searching (plus waiting for quickbooks online to reload etc).
In short, it's far too time consuming for us to keep matching these each by each. Right now it's not terrible, but we're starting to get more transactions, and I can't imagine anyone doing this once we have hundreds of transactions per day.
Does anyone have any idea on a better way for us to set this up? I've looked for integrations and there doesn't seem to be anything that would help.
Thank you for any and all ideas!
I'll help with your question about matching downloaded transactions, prelb.
QuickBooks Online has a feature called Bank Rules. This would let you automatically match downloaded bank transactions based on the premises or factors that you selected. Here's how:
You can also take a look at this article for more details about this feature: Set Up Bank Rules to Categorize Online Banking Transactions in QuickBooks Online.
I would also like to share these articles with you to add more banking-related references:
Please reply below if you have follow-up questions. We're always here to help.
@prelb wrote:Does anyone have any idea on a better way for us to set this up? I've looked for integrations and there doesn't seem to be anything that would help.
Explore this app to reconcile your Shopify and Paypal transactions in your QBO and avoid duplication.
https://synder.grsm.io/quickbooks
Hi JenoP,
Thank you for this, but I'm not sure if this solves the issue. I don't need to auto-categorize it, I need to MATCH it to an existing sales receipt.
Our Sales Receipts get generated by QBO - named "Ebook Customer", whereas they come through from Paypal with a customer name in description. And we can't use Amount as we have several orders each day with the same amount. Does QBO allow for variables in these fields? It doesn't look like it and I think that's the only we we could get it to identify properly if we did.
And even if we could get each transaction to identify to the correct sales receipt, there is no "Match" option in the rules you pointed out, only deposit / transfer / CC payment.
Hello there, @prelb. Thanks for following the solution provided by my peer and sharing your insights about it.
Yes, you're right that applying a rule to transactions that are money in is limited to deposit, transfer, and credit card payment.
Let's send your valuable feedback to our Product Development team by following the steps below.
Then, we can look for a third-party application that will help you match multiple transactions smoothly in QuickBooks. You can go directly to the QuickBooks App Store website. From there, you can look for an app that integrates with QBO.
Find the right apps for your business using our website:
Another option access them from the Apps menu within your QBO account. Go to the Apps menu> utilize the Browse category button> click the app so you can check more details.
For more details about adding, matching bank feed transaction, and keeping your accounts accurate, you can visit these articles:
We always want to hear your suggestions as we continue developing the product as best for your business. Feel free to comment below if you have other concerns with QuickBooks. Take care always, prelb.
Hi SarahannC,
Thank you for this.
So am I clear in understanding that Quickbooks cannot auto-match these transactions? The only way to do this is to find another app that is designed for e-commerce transactions that can auto-match these?
Do you have any recommendations for one you'd suggest?
Thanks!
Phil
Welcome back, prelb.
You understand it right. However, we're unable to recommend a specific application that can help you match multiple transaction. Nevertheless, the applications available in our Apps Center are all approved by our developers and engineers and can best be integrated with QuickBooks Online (QBO).
Once don, you may find this article helpful about matching transactions: Categorize and match online bank transactions in QuickBooks Online.
For your next step, feel free to visit these links about reconciliation in QBO for reference:
The Community is always open if you have other questions. I'll be around to help. Wishing you a great day ahead!
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