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Join nowI'm using QB Mac desktop 2024 and have issues importing my QBO file from chase. It worked fine before and now it keeps giving the OL-222 error. This is sooooo frustrating because we literally just pay for the QBO importing feature and it doesn't work. I've read through every OL-222 post and couldn't find the solution.
-I've disconnected and reconnected our chase bank.
-I've rebuilt and verified the data.
-I've opened and removed all "&" symbols from QBO file.
-Theres no 2024 FILIST.
I am using the latest version of QB 2024 as of today QuickBooks 23.1.4.668 R5
Has QBO importing been disabled or something ?
Did you run the bank feed with more than one company file?
Hello there, @brian1989. We'll point you in the right direction to help get your QuickBooks Online (QBO) file from Chase to your QuickBooks Desktop (QBDT) for Mac.
Before anything else, please know that this isn't the experience we want you to have when importing data inside the program. We recommend contacting our Customer Care Team so they can conduct further investigation on this and update the FIDIR list for 2024 QBDT for Mac. These are the steps:
For more details, please see this page: Contact QuickBooks Desktop support.
In addition, we recommend checking this handy article to help you secure a backup copy of your company file and manage bank transactions inside the program:
The Community team is always around to assist you in importing data inside the program. We encourage you to visit us anytime or comment below so we can respond as soon as possible.
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