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Thanks for getting back to us, @Moe6.
Contact Sync is developed by Microsoft Office. And I'd like to redirect you to the Microsoft Office support site to get an updated certificate.
Once you have the updated certificate, follow the step by step process from the article you've shared. This way, you can sync Outlook contacts with QuickBooks Desktop.
As always, feel free to visit our QuickBooks Community help website if you need tips and related articles in the future.
Please touch base with me here for all of your QuickBooks needs, I'm always happy to help. Have a good one and stay safe.
From April:
From Synergration developer of Contact Sync:
Hi Bill,
Unfortunately, we stopped supporting that software some time ago. Officially Intuit, having integrated it into QuickBooks many years ago, agreed to handle primary support however we helped solely because they generally failed to.
(bold text not in original email)
I sincerely wish I could be of more assistance.
(name withheld)
Lead Developer
This worked for many years, Intuit claims it will integrate with Outlook 2010 32 bit, which I held on to this version so I can continue to sync my contacts. Own Quickbooks Pro 2020. Meet all the requirements:
According to Intuit Link for Contact Sync
Step 1: Download Quickbooks Contact Sync
Step 2: Install Quickbooks Contact Sync
Step 3: Sync Your Contacts
Well good luck with that, Intuit it is time to fix this!
See April post from bwbl
Email response from Developer of Contact Sync
From Synergration developer of Contact Sync:
Hi Bill,
Unfortunately, we stopped supporting that software some time ago. Officially Intuit, having integrated it into QuickBooks many years ago, agreed to handle primary support however we helped solely because they generally failed to.
(bold text not in original email)
I sincerely wish I could be of more assistance.
(name withheld)
Lead Developer
Also from Quickbooks.intuit.com
Step 1: Download Quickbooks Contact Sync
Step 2: Install Quickbooks Contact Sync
Step 3: Sync Your Contacts
Good luck with that, Intuit it is time to fix what your software claims it will do. Your loyal customers use this feature.
Is there any fix for this available yet? I am running Quickbooks Desktop Pro 2019 and Outlook 365. The add-in installs but I get the same error message about the revoked certificate. I just got a new desktop and migrated all my programs and files over from my old computer, but I swear the Sync worked just fine with the same software setup on my old one but just doesn't seem to work now.
This is not the kind of feeling we want you to experience in QuickBooks, goldfishpub. As stated above this requires contacting our Customer Care Team. This way, we'll be able to pull up your account in a secure session then run a set of examinations to amend the underlying issue.
Before diving in, I want to make sure your issue gets prioritized, so I'm including this resource for the support hours. It has the times when support is available, depending on your type of subscription. Just go to the QuickBooks section of this article for more info: Contact QBDT support.
Here's how to contact our support team:
Due to the outbreak, we have limited staffing and have reduced our hours to 6:00 A.M. -6:00 P.M. PT Mon-Fri and some products will only have chat support during this situation. Rest assured, we will resume normal hours as soon as possible.
Also, you'll want to check QuickBooks Desktop Martketplace. There might be a supported apps you can use. Apps for QuickBooks Desktop.
Lastly, There is a forum post on our Developer site that has some steps you can try to resolve this. Let me send you the links:
Please let me know how the call goes. I want to ensure that everything is taken care of. I am always here to help. Take care!
Quckbooks Pro 2021, same issue with contactsync. PLEASE FIX THIS, I am still entering twice. Quickbooks then Outlook 2010 332 bit. Getting a little long in the tooth.
Quickbooks Pro 2021 and Outlook 201 32 bit, STILL NOT WORKING. Please fix this Intuit.
I am also having this problem. Intuit, please resolve and just post a solution instead of telling us how to contact support - they are not of any help.
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