Remove linked transaction button doesn't work anymore

We want to get the best help for you, kuhnline.

I'd like to make sure that we're on the same page so I can provide you the right amount of information.

May I ask what specific transaction are you trying to remove? Any details or screenshot is appreciated so we can narrow down this issue.

I'll be here waiting for your response to answer any questions I can. Have a great day ahead.

see the attached image

I appreciate you for providing a screenshot of your concern above, @kuhnline. 

Right now, there is an ongoing investigation about the "Remove" button not working when trying to remove billable time or transactions from a linked invoice. I assure you that our product engineers are actively working to have a permanent fix.
 

I've got the workaround you can perform to complete your task. I'd suggest deleting the associated invoices to unlink the billed time and leave them unassigned on the customers. This process is permanent, so you can use the Audit Log to recover some details. 

Also, I'd want to make sure you're in the loop about the investigation and its status. With this, I recommend contacting our Customer Care Team. They can add your company to the list of affected users, so you'll get email updates. Please provide the INV-49364 to our representative as your reference. Please check out our support hours before getting in touch with them. I'll guide you how. 

1. Go to the Help menu at the upper right. 
2. Choose Contact Us. 
3. Enter The "Remove" button isn't working when trying to remove billable time or transactions from a linked invoice in the What can we help you with? box. 
4. Click Let's talk. 
5. Choose a way to connect with a live support agent. 

Once resolved, I recommend running the Unbilled Charges report to view all the customer charges you haven't invoiced yet. For the time activities, you can pull up Unbilled Time. Just go to the Reports menu and select any of them in the "Who owes you" section. The screenshot below serves as your visual guide. 

Don't hesitate to leave a comment below if there's anything else you need. Take care always, @kuhnline.