they DID fix teh crash problem, however,bank feeds still don't work.

You can donwload transactions ONCE. After that, unless you clear ALL of hte transactions, the only option you have is to "view transactions" - there is no way to download any new transactions. That means tha the ONLY time bank feeds works is when ther are no transaction pending - in other words, NEVER.
Detail: in bank feeds, select your TD account, you will either see a "transaction list"  button OR a "Download Transactions" button. The ONLY time the "download transactions" button show is when there are no transactions in the bank feed, so you can't download any new transactions. If you try to manually download them, you still get the "quickbooks can not identify the institution" error.

Hello there, @jduprie.

Good to see you in the Community. Allow me to help share some more insights about the error you're getting when downloading transactions to QuickBooks Desktop.

The error QuickBooks is unable to verify the Financial Institution information is generally caused by invalid data processed and given by your bank. It's possible that the downloaded file is saved in a format that's not compatible with QuickBooks.
I recommend reaching out to your bank to verify if there are any changes in your account settings when downloading transactions.

As a workaround, you can edit the QBO file in Notepad which will allow you to import it without error. 

Here's how: 

1. Locate the QBO file you saved from TD Bank.
2. Right click on the QBO file and select open with Notepad.
3. Find the FID and BID  in Notepad, then change the numbers next to them to 55584.
4. Save the file.
5. Try importing the file again to QuickBooks.

You can also visit QuickBooks Blog to check the latest features are being rolled out and register to our Newsletter to receive email updates about the product.

This information should help you get your bank feeds. Please let me know how it goes by leaving a comment below. I'll be happy to help you further. Have a great day ahead. 

TD Bank must have worked out the issues.  I disabled the bank feeds for each bank account then went onto the TD Bank website and deleted the account access for QuickBooks.  Then went back into QB and set up a new bank feed - received the connection error but went back to TD Bank website and allowed QB access to the accounts.  Back into QB and clicked connect and it worked this time.  I had done this numerous times before with no success so I figure that TD finally got their act together.

Thanks for all of the input and help - it's nice to know there are good people out there always willing to help.

the number you list is not td bank consumer lending it is a different division.

td bank e-treasury is different than  td bank online banking

who do I speak to to get a different number.

TD bank tells me to speak to quickbooks

Here's how: 

1. Locate the QBO file you saved from TD Bank.
2. Right click on the QBO file and select open with Notepad.
3. Find the FID and BID  in Notepad, then change the numbers next to them to 55584.
4. Save the file.
5. Try importing the file again to QuickBooks.

Has this issue been resolved? I have TDBank and want to open a QB account but I don't want any issues going in! Thanks!

Hi WLLE,

This issue has already been resolved. To ensure that you're able to connect the bank account with QuickBooks, update the software to latest release.

Here are the steps:

1. From the Help menu, select Update QuickBooks.
2. Go to the Update Now tab on the Update QuickBooks window.
3. In the Option tab, click on the Mark All and choose Save.
4. From the Update Now tab, mark to select the Reset Update checkbox and click on Get Updates.
5. Restart QuickBooks. When prompted, accept the option to install the new release.

Then, refer to the detailed steps in this article to connect your bank account: Set up account for Bank Feeds.

Let me also share this link for future reference: Get started with Bank Feeds for QuickBooks Desktop.

Please leave a comment below if you have any follow-ups. I'm here to help. Have a great day.

I might have a workaround for this, jdkernassoc.

Yes, we can only import a WebConnect file (QBO) to QuickBooks Desktop. To utilize TD Bank's Quicken file (QFX), we can convert it to QBO file format.

There are many online converters that you can choose from. When searching for it, you can use ".QFX to .QBO" as your keyword. 

After converting the file, you can try importing it to QuickBooks Desktop again. 

Let's see what other things we can do afterwards.

This worked - thanks much Seapa100

Thanks much for this workaround - it seems to work and is much appreciated :)

THIS WORKS!!

In order to link to existing TD account in COA, you need to deactivate the bank feeds. Other wise you get forced into making a new TD bank account.

Hello,

What works?  I deactivated my bank account through QB due to upgrading and not being able to pull in my bank transactions.  Now, I cannot even create a bank feed in QB for TD bank.

Please help.  I've researched everything and TD Bank tech support sucks!

What worked?  I had to delete my bank account in QB due to an upgrade.  Now when trying to create a new bank feed with TD Bank it will not allow me.  I can only connect directly.  Has there been an update with the Web Connect?  Speaking with TD Bank tech support, they are useless.  

Thanks for joining us today, @S Contracting.

Currently, you can only import TD bank files via Direct Connect. Looking at the thread, it seems like @JamesDuanT and @Seapa100's workaround works.

You might want to reconnect your TD account so you can import your files following the above recommendations. Here's a guide that'll help with the set up:

• Set up bank accounts for Bank Feeds in QuickBooks Desktop.

• Download Bank Feed transactions in QuickBooks Desktop.

In case you need help with other banking tasks, click this link to go to our general banking topics with articles.

Let me know if you have any questions or concerns. I'm always here to assist you. Take care, and have a nice day ahead.